Restaurant Manager

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description SummaryAs the Restaurant Manager, you play a critical role in supporting food & beverage operations by leading the front-of-house restaurant team. In this position, you will oversee staffing, service delivery, and daily shift operations, while ensuring alignment with company standards and guest service expectations. Your ability to coach staff, maintain operational excellence, and create a welcoming environment will directly impact guest satisfaction and the overall success of the venue.Job DescriptionEssential Functions and ResponsibilitiesRecruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellenceDrive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadershipEstablish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goalsOversee the operational effectiveness of the outlet, including profitability, labor management, hours of operation, product quality, and compliance with safety and service expectationsPartner with the venue’s Assistant Manager and General Manager to develop and deliver effective training programs that equip staff with the knowledge and skills to succeedEnsure venue cleanliness, organization, and the functionality of all restaurant equipment, coordinating maintenance and repairs as neededMonitor and maintain health, safety, and sanitation standards in compliance with internal policies and regulatory requirementsStay informed of daily house counts, scheduled events, and VIP activity to adjust staffing and operational plans accordinglyReview and complete departmental logs, shift reports, and documentation to support operational continuity and transparencyOversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirementsEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standardsPerform other duties as assignedQualifications3 years of food and beverage experience; includes leadership or progressive responsibility in restaurant operationsProven track record of effective decision-making under pressure and in dynamic environmentsStrong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organizationAbility to adapt leadership style to support changing business needs and team dynamicsCommitment to fostering an inclusive, respectful, and high-performing workplace cultureProactive problem-solving mindset with a focus on accountability and continuous improvementSkilled in prioritizing and managing multiple responsibilities to meet deadlines and drive resultsAbility to access and input information using a moderately complex computer systemSkilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft TeamsRequirementsAt least 21 years of ageHigh School Diploma or Equivalent requiredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsRequired based on property location or regional regulationsPhysical RequirementsFrequently push/pull up to 35lbs.Frequently lift and/or carry up to 35lbs. at floor, knee, waist, and chest levelsFrequently squat, kneel, reach, bend, twistRegularly sit and work at a desk or computerFrequently standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in person Ability to distinguish between shades of colorAbility to tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorSmokyNoisyBright flashing lightsExtreme hot & cold temperaturesSlippery surfacesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.