Regional Vice President Service - South

What we offer:Work-life balance.Career advancement opportunities.A great manager and/or team.A compelling work culture and company values.A sense of purpose and employee appreciation.Support & Stability & TechnologyTrainingSouth locations include TX, GA, FL, TN, NC reporting to the SVP of Operations, the Regional Vice President of Service is responsible for driving service revenue growth, technician productivity, pricing discipline, and customer retention across all service operations in the region (The Premistar Way). The role standardizes service execution, builds bench strength in service leadership, and ensures safety, margin expansion, and recurring revenue performance align with the platform’s EBITDA and integration objectives.Duties & Responsibilities: Oversee service operations across assigned regions to ensure high-quality execution and customer satisfaction. Analyze financial performance, identify opportunities to improve contribution margins, and implement targeted strategies to enhance profitability. Drives team towards building strong relationships with clients at all levels (local, district, state) and achievement of key performance indicators. Ensure service teams meet or exceed KPIs, including productivity, first-time fix rate, customer retention, and revenue growth. Conduct regular performance reviews with regional service leaders to ensure accountability and progress toward goals. Own the Premistar Way workstream delivering consistent service CM% improvementPerformance Monitoring and Improvement: Utilize data and analytics to monitor service performance, identify trends, and make data-driven decisions. Lead initiatives to improve operational efficiency, reduce costs, and enhance service delivery. Training and Development: Mentor and coach service leaders, providing them with the tools and support needed to succeed Working with HR, create career development pathways for service employees to drive engagement and retentionBest Practice Sharing: Identify and standardize best practices across the region to drive consistency and efficiency in service delivery. Foster a culture of collaboration by facilitating knowledge sharing and communication between business units. Regularly evaluate and refine processes to align with industry trends and customer expectations. Performance Monitoring and Improvement Partner with sales, operations, and HR teams to align service objectives with broader business goals. Serve as a liaison between the corporate office and regional teams, ensuring alignment on priorities and initiatives. Build and maintain strong relationships with customers, vendors, and other stakeholders Equal Opportunity EmployerCapstone Mechanical strives to uphold high standards of fairness, business ethics, and responsible behavior. We also seek to provide outstanding career opportunities for all our employees and to providing employees with a work environment free of discrimination and harassment. Therefore, all employment decisions are based on business needs, job requirements and individual qualifications without regard to anyone’s race, color, religion, gender, national origin, age, physical or mental disability, U.S. military veteran status, marital status, pregnancy, or any other consideration made unlawful by federal, state or local laws. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, Capstone Mechanical will make reasonable accommodations for the known physical and mental limitations of an otherwise qualified individual with a disability who as an employee, if such accommodation will enable the person to perform the essential functions of the job held, unless undue hardship for the company would result or the person poses a direct threat to themselves or others. Any employee who requires an accommodation to perform the essential functions of the job should contact the HR Manager and request such an accommodation(s). The employee should specify what accommodation they believe is needed to perform their job. The HR department will conduct an investigation to identify the barriers that interfere with the equal opportunity of the employee to perform their job. We will identify possible accommodations, if any, that will help eliminate the limitation. If the accommodation is reasonable and will not impose undue hardship, we will make the accommodation. Recruiting, hiring, training, compensation, overtime, job classifications, assignments, working conditions, promotions, demotions, transfers, layoffs, terminations, employee benefits, social and recreational programs and all other terms, conditions and privileges of employment will be administered without regard to race, color, religion, gender, national origin, age, physical or mental disability or U.S. military veteran status, or any other consideration made unlawful by federal, state or local laws. As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, age, gender, marital status, pregnancy, veteran status or disability. We invite you to complete the optional self-identification fields below used for compliance with government regulations and record-keeping guidelines.