Service Manager - NAFTA Region

Location: Pine Brook, NJ | Travel: Up to 25% (Domestic & International)About the RoleIPCO-NAFTA is seeking a Service Manager to lead our Technical Service Department and build a proactive, customer-focused culture. This role oversees installation, maintenance, and repair operations while ensuring safety, quality, and financial targets are met across the NAFTA region.Key Responsibilities• Lead and develop a proactive service team• Manage budgets, payroll, and service contracts• Oversee safety compliance and quality audits• Recruit, train, and schedule service personnel• Support technical troubleshooting and customer presentationsQualifications• Bachelor's degree in engineering or equivalent experience• 7-10 years in technical service management (rotating equipment preferred)• Strong mechanical aptitude; welding experience a plus• Proven leadership and communication skillsBenefits Snapshot• Health & Wellness: Comprehensive Health Coverage for You & Your Family - Because Peace of Mind Matters (multiple medical plan options, dental & vision coverage, telehealth access)• Company-Paid Coverage: Life insurance, short/long-term disability, FSA & HSA with company contributions• Financial Future: 401(k) with match + 5% profit sharing, access to financial advisors• Time Off & Flexibility: PTO starting at 15 days, paid holidays, parental & bereavement leave, hybrid options• Career & Culture: Tuition reimbursement, professional development programs, recognition events, flexible schedulesApply today: Send your resume to wendy.juarez@ipco.com