Assistant Manager, Care Coordination

DescriptionShodair is looking for an Assistant Manager, Care Coordination to provide operational and strategic leadership for care coordination across inpatient, outpatient, and financial services. This role oversees multidisciplinary teams, improves care transitions, and drives outcomes related to quality, patient experience, and financial performance.Key ResponsibilitiesLead, coach, and develop care coordination teams; oversee hiring and performance management Oversee care planning, discharge processes, and complex case escalations Ensure coordination across clinical teams, families, and community partners Monitor workflows, KPIs, and departmental performance (access, throughput, outcomes) Drive process improvement, documentation integrity, and reimbursement optimization Ensure compliance with HIPAA, CMS, and accreditation standards Partner with leadership, finance, and patient access on strategic initiatives Build and maintain external partnerships to support care transitionsWhy This Role MattersThis position plays a direct role in improving patient outcomes, strengthening care transitions, and ensuring efficient, high-quality care delivery across the organization. You’ll be at the center of aligning clinical care, operations, and financial performance—making a measurable impact every day.Why Shodair?At Shodair Children’s Hospital, we are driven by our mission to provide exceptional, compassionate care to Montana’s youth and families. Join a team that values collaboration, innovation, and professional growth—while making a meaningful difference every day. Shodair offers comprehensive benefits including student loan assistance, tuition reimbursement, a 6% employer paid 403b contribution, paid medical insurance, and much more. This position starts at $26.78 per hour.RequirementsRequired:Bachelor’s degree in healthcare administration, business, social work, nursing, or related field 2+ years of case management experience PreferredBehavioral health or inpatient experience 1–2 years of leadership experience 5+ years in case management, patient access, or healthcare financial servicesCertificationsCPR, CPI, CASII, and Ukeru required within 3 months of hire