Traveling - Service Technician

Job Summary We are seeking a motivated, experienced individual to join our team as a Field Service Technician. As a Field Service Technician with our company, you travel to worksites across the U.S. to perform preventative maintenance, repairs, and inspections of our Door and Window Systems. Our ideal candidate is willing to travel, and has experience with problem solving and on construction sites. You should also feel comfortable operating power and hand tools, and clear communication to clients and contractors. Job Duties Deliver excellent in-home (site) window service experience, ensuring customer satisfaction with replacement product and process Perform all job responsibilities with great presentation and follow through Visit customer locations on a regular schedule and perform planned and unplanned in-home window or sash replacements and repairs Check window/sash installations to ensure proper operation, cleanliness, and customer satisfaction Diagnose errors or technical problems and determine proper solution Produce timely and detailed service reports Document processes Operate vehicle in a safe manner and use field automation systems Must be able to travel over night Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Build positive relationships with customers Perform service on Panoramic Doors Job Qualifications Two years of manufacturing experience in a production or quality related field High School degree or equivalent Experience with electrical troubleshooting Mechanical aptitude Professional attitude Energetic and flexible Safety focused Ability to identify additional tasks to be completed and willing to assist other Ability to work in a fast-paced environment Continuous training and development program Must have a valid driver’s license and a clean driving history Possesses the ability to understand and communicate clearly Demonstrates a high degree of attention to detail Possesses a high degree of organizational skill and has the ability to plan and coordinate Must be able to lift 80 pounds Must be able to stand for long periods Panoramic DoorsPanoramic Doors is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law Job Type: Full-time Pay: $30.00 - $35.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Retirement plan Vision insurance Schedule: 10 hour shift Day shift Education: High school or equivalent (Required) Experience: Management: 1 year (Preferred) License/Certification: Driver's License (Required) Ability to Relocate: Portland, OR: Relocate before starting work (Required) Work Location: In person