Business Service Rep.

The MassHire Career Centers connect qualified job seekers withemployers, providing the tools and resources needed to start a career,increase skills, or find a new job. Join us as a Business ServiceRepresentative in creating a supportive and enriching environment forour community. If you are passionate about community development andpossess the required skills, we invite you to apply. KeyResponsibilities Responsible for marketing and promoting the CareerCenters to employers and utilizing business information to assist theteam in career coaching. Participate in local strategic planning foremployer demand driven programs, training and services in our region.Contact employers to assess their needs and provide information onvarious services available through the Public Workforce System.caProvide various services to businesses including job order posting, jobreferrals, recruitments, job fairs, referral to partners,apprenticeships, labor market information and other services as needed.Respond to incoming requests from employers in our region. Ensure CareerCenter staff are aware of employers? needs and job order specificationsto facilitate prompt and effective servicing of job orders. Workcollaboratively with team members to facilitate placement of CareerCenter customers into open positions. Conduct and/or coordinate grouppresentations to employers. Plan, organize and conduct job fairs,special events and recruitments to provide large scale labor exchangeopportunities for both employers and job seekers. Perform other relatedduties as assigned from time to time. Skills, Knowledge and Expertise Aminimum of a Highschool Diploma or equivalent and three years ofcustomer service or relevant experience is required. An Associate\'s orBachelor\'s degree in human services, public administration, businessmanagement or related field preferred but not required. At least 2 yearsof experience working in a career center, providing services toBusinesses, Or Other Related Experience Preferred But Not Required.Ability to function effectively as part of a business services team.Knowledge and experience with WIOA (and other Career Center Programs)regulations, programs, guidelines and administrative requirements arepreferred. Ability to work sensitively and effectively with individualsof diverse social, economic and cultural backgrounds. Why Work Here Makea Difference: Every day, your work directly impacts the lives ofthousands in the Greater Boston community, empowering them and makingpositive, lasting change. Inclusive Environment: ABCD values thediversity of its workforce, with an inclusive culture that respectsindividuality and promotes collaboration. Continuous Learning: We offernumerous training and development opportunities, ensuring our staffremain at the forefront of community action methodologies andstrategies. Comprehensive Benefits: At ABCD, we take care of our own,providing a competitive benefits package, including health coverage andretirement plans. A Legacy of Impact: Join an organization that boasts alegacy spanning over half a century, consistently championing the rightsand needs of our community\'s most vulnerable. Teamwork & Camaraderie:Be a part of a passionate team, united in their mission to combatpoverty, and ensure every individual can reach their fullest potential.