Lead DevOps Engineer

Gabb gives families a better choice for their kids’ first technology. Our product portfolio spans purpose-built hardware alongside digital services. Everything we build is designed to let families introduce technology in steps, giving kids connection without the harms of a fully open smartphone. We’re a fast-growing, mission-driven company headquartered in Lehi, Utah, with a team that genuinely loves what we do and why we do it.About The RoleGabb is seeking a hands-on DevOps leader to help scale and operate our infrastructure. This is a player/coach role where you’ll spend most of your time building, improving, and supporting our platform while leading a small team of engineers. We’re looking for someone who can quickly assess our environment and drive practical improvements.You will own infrastructure reliability, CI/CD, observability, incident response, and cost management. This role is deeply hands-on and includes participating in on-call and actively debugging production issues. You’ll also help guide a small DevOps team and improve how we operate day-to-day.You’ll partner closely with engineering and product teams to support business needs, focusing on execution, reliability, and continuous improvement — not a purely strategic or management role.What You'll DoINFRASTRUCTURE & RELIABILITYOwn infrastructure reliability and uptime across all environments — development, staging, and productionDesign and implement scalable, resilient systems on AWS that support continued customer and device growthManage multi-regional or highly available infrastructure with clear SLAs, failover patterns, and capacity planningIdentify and remediate security risks in infrastructure and deployment pipelines in partnership with engineering and security teamsCI/CD & DEVELOPER PLATFORMBuild and maintain CI/CD systems and GitOps workflows that enable product teams to deploy with speed and confidenceImprove developer tooling, deployment pipelines, and environment management to reduce operational burden on product engineering teamsManage Kubernetes and containerized workloads; drive infrastructure-as-code practices using Terraform, Helm, and related toolingOBSERVABILITY & INCIDENT RESPONSEBuild and enhance observability practices — monitoring, logging, tracing, and alerting — that provide clear visibility into system health, performance, and riskEstablish and lead incident response practices including on-call structures, root cause analysis, and post-incident improvement processesProvide leadership with regular reporting and dashboards on infrastructure health, performance trends, and costSYSTEMS, PROCESSES & OPERATIONAL MATURITYDefine and execute the infrastructure and platform roadmap aligned with company growth and product needsEstablish operational processes, runbooks, and documentation that increase reliability, consistency, and knowledge transfer across the teamDrive infrastructure cost management — build visibility into cloud spend, identify waste, and align resource usage with business goalsSupport new product initiatives with scalable platform solutions, ensuring DevOps considerations are embedded early in architecture decisionsTEAM LEADERSHIPLead, mentor, and grow a high-performing DevOps team — foster a culture of ownership, collaboration, and operational excellenceSet team direction, define roles and responsibilities, and build clear accountability structuresCollaborate with engineering, product, and executive leadership to translate business needs into technical initiatives and prioritiesWhat We’re Looking ForEXPERIENCE & SKILLS6+ years of experience in DevOps, SRE, or infrastructure engineering, with at least 2+ years leading teamsDemonstrated track record of building or significantly maturing a DevOps function — not just operating within an established oneExperience operating and scaling systems to millions of users or connected devicesStrong experience with AWS and cloud-based infrastructure at production scaleExperience with Kubernetes and containerized workloads in production environmentsExpertise in infrastructure as code (Terraform, Helm) and CI/CD pipeline design (GitOps workflows preferred)Strong command of observability practices: metrics, logging, tracing, and alerting systemsExperience managing multi-regional or highly available production systems with defined SLAsExperience with infrastructure cost optimization — not just monitoring spend, but actively managing itWho You AreA builder — you assess what exists, identify what’s working and what isn’t, and construct the systems and processes needed to operate at the next levelA strong communicator who can translate infrastructure risk and technical trade-offs into business language for non-technical stakeholdersDisciplined about process without being rigid — you build frameworks that create consistency while leaving room for the team to move fastComfortable with ambiguity and ownership in a fast-moving environment where the infrastructure roadmap will evolve as the business growsGenuinely interested in Gabb’s mission and the responsibility that comes with building infrastructure for a product families depend onWHY YOU’LL LOVE IT HEREMission-driven company protecting kids and making a real difference for familiesCompetitive compensation commensurate with experienceGenerous insurance coverage (up to 100% of premiums based on tenure)401(k) with employer matchUnlimited PTO and flexible scheduling where the role allowsStock optionsPet insuranceAn energetic, collaborative culture — and the best coworkers around