Order Processing Clerk

Job Description OverviewWe are seeking a detail-oriented individual to join our team in a crucial administrative role. This position is vital for ensuring the efficient processing of orders within our organisation.Key ResponsibilitiesReceive and process customer orders accurately and efficiently.Maintain up-to-date records of orders and inventory.Communicate with customers regarding order status and any issues that may arise.Collaborate with the sales and logistics teams to ensure timely delivery of products.Assist in resolving any discrepancies related to orders.RequirementsProven experience in an administrative or order processing role.Strong organisational skills and attention to detail.Proficiency in using order management software and MS Office Suite.Excellent communication skills, both written and verbal.A proactive approach to problem-solving.Nice to haveExperience in the window and door industry.Knowledge of supply chain processes.Familiarity with customer relationship management (CRM) systems.