WebSphere Commerce Support Engineer
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Dice is the leading career destination for tech experts at every stage of their careers. Our client, ASCII Group LLC, is seeking the following. Apply via Dice today!Hi,We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.Title : WebSphere Commerce Support EngineerLocation : Springfield, MORelevant Experience (in Yrs.): 5+ yearsDetailed Job Description:3-5 years of experience in application support or technical support roles4+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platformsExperience with database technologies (DB2, Oracle, SQL Server) and basic SQL skillsBasic knowledge of Linux UNIX systems and command line operationsKnowledge of web technologies (HTTP/HTTPS, load balancers, web servers), Springboot and ReactJsExperience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutionsApplication Support ExperienceProven experience troubleshooting e-commerce application issues including but not limited toOrder processing and payment gateway failuresShopping cart and session management problemsProduct catalog and inventory synchronization issuesCache invalidation and performance optimizationExperience with scheduled job monitoring and batch process managementKnowledge of feed file processing and data integration workflowsUnderstanding of multi-tier application architectures and component interactionsOperational SkillsExperience with incident response and issue resolutionKnowledge of ITIL processes including incident, problem, and change managementAbility to work in 24x7 shift-based support environmentExperience with escalation procedures and vendor support coordinationThanks & RegardsVenkatesh KundurthiTeam Lead || ASCII Group, LLCOffice: Ext. 104; Direct: +138345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335Email: