Patient Experience Representative

A company is looking for a Patient Experience Representative II. Key Responsibilities: Verify patient eligibility and insurance coverage Manage patient check-in and check-out procedures Conduct patient re-engagement outreach to support continuity of care Required Qualifications: High school diploma or equivalent required; college degree preferred Previous experience in healthcare is preferred Prior customer service experience in medical or mental health practices preferred Must demonstrate awareness and inclusivity while working with diverse populations Strong computer proficiency required