Front of House Team Leader

Front of House (FOH) Team Leader - Chick-fil-AThe Front of House Team Lead is responsible for leading operations during assigned shifts to ensure food safety, quality, accuracy, and speed of service at Chick-fil-A. This role sets the tone for operational excellence by coaching team members, managing front counter and drive-thru flow, and upholding brand standards while creating a positive, high-performance work environment.The FOH Team Lead models leadership through service, accountability, and attention to detail while ensuring an exceptional guest experience through hospitality, communication, and operational excellence.Starting pay: $18 per hourResponsibilitiesLead and oversee Front of House operations during assigned shiftsEnsure exceptional guest service in the dining room, front counter, and drive-thruCoach and encourage team members in real time to maintain speed, accuracy, and hospitality standardsAssist with shift deployment, positioning, and labor managementMonitor order accuracy and resolve guest concerns professionally and promptlyMaintain cleanliness, organization, and food safety standards throughout the restaurantSupport onboarding and training of new team membersCommunicate effectively with BOH leaders and leadership team to ensure smooth operationsModel Chick-fil-A values and foster a positive team cultureEnsure compliance with all Chick-fil-A policies and proceduresQualificationsPrevious leadership or restaurant experience preferredStrong communication and interpersonal skillsAbility to lead with positivity, professionalism, and urgencyAbility to multitask and thrive in a fast-paced environmentDependable, coachable, and team-orientedMust be able to stand for extended periods and lift up to 50 lbsWhat We OfferCompetitive payLeadership development opportunitiesPositive and supportive work environmentFlexible schedulingMeal benefitsOpportunity for growth and advancement401kHealth, dental, life, vision (etc.,) insuranceAbout Chick-fil-AAt Chick-fil-A, being a Team Leader is more than just a job - it's an opportunity to develop leadership skills, serve others, and make a positive impact each day. We are committed to creating a culture of care for our guests and team members alike.Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.