Sorg Sport + Wellness Administrative Assistant

Hours: ~20 hours per weekContractor (1099) – Not an employee positionLocation: Hybrid — Remote + On-site at Sorg Sport & Wellness (New Albany, IN)Reports To: OwnersAbout Sorg Sport & WellnessSorg Sport & Wellness is a growing athletic training and fitness organization committed to helping athletes and everyday adults reach their highest potential. We deliver high-quality hitting lessons, personal training, and wellness services that create a positive, energetic, and supportive community.We’re looking for a motivated, outgoing Administrative Assistant who loves talking to people, thrives in a fast-paced environment, and can keep our systems running smoothly as we scale.Position OverviewThe Administrative Assistant will play a key role in the daily operations of both the Sorg Fitness and Jay Sorg Baseball Academy parts of the business. This is a part‑time hybrid role requiring about 20 hours per week. The ideal candidate is proactive, organized, personable, tech‑savvy, and comfortable working with minimal supervision.Key ResponsibilitiesClient Scheduling & Communication·      Manage the hitting lesson schedule and ensure open time slots are filled promptly.·      Proactively call clients to confirm, fill, or adjust lesson times as needed.·      Contact new leads from the Sorg Fitness side to schedule introductory sessions.·      Provide friendly and professional customer service via phone, text, email, and in-person interactions.CRM Management & System Integrity·      Maintain accurate and up-to-date client profiles in the CRM system.·      Add/update services, packages, programs, and other system settings to support scalability.·      Ensure processes remain simple, clean, and consistent through thoughtful updates and maintenance.·      Support management with data cleanup and strategic system improvements when needed.On-Site Support & Media Capture·      Visit the gym regularly to capture photos and videos for social media and website use.·      Coordinate with the owners/marketing team to gather content that highlights services, athletes, and gym culture.·      Represent the brand with a positive, energetic presence while on-site.·      On-site support may also include client check-in and general client support as needed.Qualifications & SkillsRequired·      Experience in administrative, customer service, or scheduling roles.·      Strong organizational skills with attention to detail and accuracy.·      Comfortable making phone calls and speaking confidently with clients.·      Outgoing, friendly personality with a natural ability to make people feel welcome.·      A self-starter who takes initiative and works well without micromanagement.·      Ability to balance multiple tasks and adjust to changing daily needs.·      Must have a personal computer/laptop and reliable internet for remote work.·      Reliable transportation to travel to the gym for content capture and on-site tasks.·      Must be an independent contractor (1099) — this is not an employee (W-2) position.·      Must be able to provide proof of 1099 independent contractor status (e.g., prior 1099 forms, business registration, or equivalent documentation). Preferred·      Experience using CRM or scheduling platforms.·      Basic understanding of social media content capture (photos and short-form videos).Work Environment & Schedule·      Hybrid work model: part remote, part on-site at the Sorg Sport & Wellness facility.·      Approximately 20 hours per week with flexibility based on peak scheduling needs.·      Some weekend or evening availability may be helpful during busy lesson periods.Why Join Us?·      Be part of a fun, positive environment where athletes and clients are encouraged to succeed.·      Help build streamlined systems that support long-term growth.·      Flexible schedule with autonomy and meaningful impact on daily operations.·      Work with a team that values excellence, energy, and a people-first approach.