Forward Deployed Product Manager Glean - San Francisco, CA, US

Forward Deployed Product ManagerGlean is seeking a Forward Deployed Product Manager to join our team. This role is for builders who thrive at the intersection of strategy, technology, and customer impact. You'll own the end-to-end success of our most strategic customers' AI journeys.Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration.About the Role: Glean is building the future of workwhere every enterprise becomes AI-native. As a Forward Deployed Product Manager you'll be at the forefront of this transformation, owning the end-to-end success of our most strategic customers' AI journeys. This role is for future founders, product leaders, and business unit executives who want to shape the AI-native enterprise from the ground up.You will:Conduct use case discovery to identify high-value opportunities for AI across the enterpriseDesign, build, and optimize enterprise-grade AI agents on Glean's platform handling thousands of daily interactionsPartner with forward-deployed engineers to rapidly prototype and deploy custom solutionsWrite and test prompt logic, configure agent behaviors, and iterate based on real performance dataOwn strategic customer relationshipsTake full accountability for customer outcomes from discovery through scaled adoptionServe as the trusted AI advisor to C-suite stakeholders, shaping their multi-year transformation strategiesDrive measurable business impact and identify expansion opportunities across the organizationShape Glean's product directionBecome a key source of customer insight guiding our long-term product roadmapPartner with Engineering, Product, and Design to scope and prioritize features that unlock customer valueRepresent Glean externally through presentations, demonstrations, and thought leadershipAbout you:5+ years of experience blending business and technology in customer-facing rolesproduct management, strategy consulting, solutions engineering, technical program management, or founder experienceDeep technical acumen: You can shape AI agent architectures, understand code (Python, SQL, or similar languages), debug why an agent isn't working, and collaborate fluently with engineers on implementation details. You've shipped working AI solutions, not just slide decksBuilder mentality: You've demonstrated the ability to go from ambiguous customer problem to shipped solution that drives measurable outcomesExecutive presence: Exceptional communication skills with the ability to earn trust from individual contributors to C-suite stakeholders. You can tailor technical depth to your audienceProduct sense and user empathy: You naturally spot high-value AI applications across diverse business functions and design intuitive, guided experiencesOperational excellence: Proven ability to manage multiple complex, high-visibility projects simultaneously while maintaining quality and meeting commitmentsComfort in ambiguity: You thrive in fast-moving environments where you define the problem as much as solve itAbility to travel 25-50%Preferred if you have:Technical degree (CS, Engineering, Math) or MBA from a top programExperience at leading consulting firms, tech companies, or investment firmsExperience in one or many of the following industries: automotive & manufacturing, industrials, retail & CPG, financial services, telecom, technology / SaaSTrack record driving technology adoption across large organizationsData analysis skills: defining success metrics, evaluating outcomes, iterating on quantitative feedbackLocation:This role is hybrid (3-4 days a week in one of our SF Bay Area offices)This role will require travel 25-50% of the timeCompensation & Benefits: The standard compensation range for this position is $170,000-$280,000 annually plus equity. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race