Marketing Operations Specialist

Our CompanyArch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes.Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of 'portals'. Our purpose is to save investors' time while empowering them to make more informed investment decisions, leading to better financial outcomes.We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America's largest banks, families, and financial institutions. We've over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.The RoleWe are hiring a Marketing Operations Specialist to join our growing team. In this role, you'll play a key role in supporting our Marketing team by owning and optimizing our marketing tech stack, driving campaign execution, and delivering actionable insights across the funnel. This role sits at the center of Marketing, Sales, and RevOps - partnering closely with the Head of Marketing, CRO, and RevOps to power an efficient, data-driven GTM engine.If you enjoy living inside tools, building systems that scale, and turning data into decisions, this role is for you.Your responsibilities will include:Own onboarding, implementation, and ongoing optimization of the marketing tech stack - primarily HubSpot and OutreachBuild and maintain dashboards and reporting for key marketing metrics (MQOs, conversion rates, campaign performance, funnel metrics)Manage campaign infrastructure, workflows, automation, and CMS within HubSpotBuild, launch, and manage multi-channel marketing campaigns in partnership with the Marketing and Business Development teamsContinuously analyze campaign performance and optimize for conversion and pipeline impactSupport target account list development and define target addressable marketsEnsure systems are fully integrated, scalable, and operating as a "well-oiled machine"Help align marketing efforts with revenue goals and sales prioritiesWhat We're Looking For4 - 6 years of experience in Marketing Operations, Growth, or a similar roleDeep hands-on experience with HubSpot and OutreachProven track record of running and optimizing marketing campaigns end-to-endStrong analytical mindset - comfortable owning metrics, reporting, and performance trackingExperience working cross-functionally with Marketing, Sales/BDR, and RevOps teamsAbility to thrive in a fast-paced environment (startup or high-growth experience is a plus, especially Series B or similar stage)Eagerness to learn, contribute, and thrive in a fast-paced environmentA proactive, "roll-up-your-sleeves" attitude - you enjoy taking initiative and wearing multiple hatsA Note about us:Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients.For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location.We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environmentSome perks of working for Arch include:Strong Team - You'll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.Great office - we've invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).Lunch is on Us - Grab lunch on us while you're in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.