Business Solutions Analyst I

Essential/Primary Job Duties Serve as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, document requirements and resolve complex system problems Coordinate and support new and existing applications Research, identify and develop solutions to problems Involved in the planning, testing, implementation and documentation of system enhancements and conversions Identify system enhancements, document business needs and determine impact to current system processing Work with programmers and business partners to ensure accuracy of enhancements Facilitate meetings with business partners to extract information, ideas and thoughts; ensure all involved reach a cohesive decision Communicate upcoming changes to business partners and assist with training efforts Anticipate customer needs and proactively develop solutions to meet them Act as team leader for projects Plan and work flexibly to a deadline Other duties as assignedPosition level will be dependent upon internal and external experiencePhysical Requirements Must be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift up to 25 poundsFCBI is an equal opportunity employer.RequirementsMinimum Qualifications and Education Required: 3 years FCBI experience or 3 years business analysis experience At least 18 years of age Bachelors Degree preferred Knowledge of business concepts and requirements Experience facilitating meetings and gathering information Proficient in Microsoft Office Excellent communication, interpersonal and presentation skills across all organizational levels are required Strong analytical skills and high attention to detail to ensure that business requirements are fulfilled Ability to quickly understand and analyze the business, applications and technical functions of the organization Demonstrated ability to succeed in a complex and dynamic work environment Ability to meet deadlines, handle confidential data, and remain calm when dealing with difficult situations Ability to work independently and provide updates to management Ability to work under pressure and maintain focus Must successfully pass background investigation according to company policy Must be able to get along with co-workers and work effectively in a team environment