Shipping/Receiving Shipping Supervisor

Shipping Supervisor The Shipping Supervisor develops and coordinates shipping activities through standardized work instructions. Shipping activities are focused on company targets in order to ensure customer satisfaction. A main objective is to improve the customer's delivery performance.Core competencies include:Customer focusCommunication skillsEnergy and stress managementTeam workProblem solvingOperating equipmentEthics and integrityAnalytical skillsNegotiationTroubleshootingJob duties include:Perform trusted link process to download releases on CMSMake sure releases have not been duplicatedFollow up on shipping schedules (weekly & daily)Transportation access authorizationGenerates shipping paperworkASN validationPaperwork recordsCustomers tickets respondReports open issues at on shift changeOrder materials, supplies, or equipmentPrepare documentation for contracts, transactions, or regulatory compliancePackage objects for shippingDeliver itemsRespond to customer problems or complaintsRequirements include:3-5 years' experience in a similar roleStrong communication skills (both verbal and written)Proficiency with database applications and administration systems, specifically Microsoft OfficeMust be a highly motivated, service and team-oriented individual with an attention to detailStrong analytical abilityProblem solving skillsDemonstrated good internal customer service skills