Missile Defense Agency (MDA) NOC Technician III

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/ Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24 x 7 DISA Global Operations Center (DGOC). The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Missile Defense Agency (MDA) Operations Support Cell for a Network Technician at Hill AFB, UT. Primary Responsibilities:Responsible for assisting with the following duties - Create and update tickets utilizing Service Now. - Monitor network events and element management failures in real-time on a 24 x 7 x 365 basis across multiple monitoring tools. - Incident Correlation and Fault Analysis: o Proactively analyze alarms o Provide detailed analyses leading to resolution of the alarm conditions, including filterin...Technician, Defense, Operations, Network, Support, Technology, Ticket