Logistics Claim Specialist (Korean Bilingual)

Company Description1 yr ContractPay Rate: $20-26/hr DOEWork Hours: 08:00~17:00 (night shift available upon request)Korean Bilingual RequiredJob DescriptionManage and process all damage-related claims, covering both finished goods and raw material components in the warehousesIdentify, investigate, and document damages (handling, transportation, storage, production, etc.)Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and financePrepare and submit claim documentation to internal departments, vendors, carriers, and other interested partyTrack claim status, recovery progress, and closure timelinesMaintain comprehensive claim records and develop periodic damage and claim trend reportsSupport internal audits and compliance requirements related to damage and claim managementQualificationsKorean Bilingual RequiredMinimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operationsHands-on experience handling product or material damage cases in a manufacturing or plant environmentStrong investigation, documentation, and cross-functional coordination skillsAbility to manage multiple claim cases simultaneouslyProficiency in MS ExcelPreferred QualificationsExperience in manufacturing plants handling both finished goods and raw materialsFamiliarity with internal claim processes, vendor claims, and insurance handlingExperience working with external suppliers, carriers, or insurance companiesAdditional Information