WOOSTER HEART GROUP MEDICAL ASSISTANT

Medical AssistantWooster Heart Group (WHG)Bloomington Medical ServicesJob SummaryThe Medical Assistant at Wooster Heart Group supports cardiology providers by performing clinical, administrative, and patient coordination duties that promote efficient clinic operations and high-quality patient care. This role assists physicians and advanced practice providers in the evaluation and treatment of patients with cardiovascular conditions and supports diagnostic testing, procedural preparation, and ongoing cardiac care management.Medical Assistants in this specialty environment must be able to work in a fast-paced setting while maintaining excellent patient communication, attention to detail, and adherence to clinical protocols.Reports ToThe Medical Assistant reports directly to the Practice Manager, who provides oversight for all operational, administrative, and clinical responsibilities. The Medical Assistant works collaboratively with WHG physicians and advanced practice providers to support the delivery of high-quality cardiovascular care.Essential FunctionsClinical Medical Assistant DutiesClinical responsibilities involve direct patient care and assisting providers with cardiovascular evaluations and procedures.Responsibilities include:Rooming patients and obtaining vital signs including blood pressure, heart rate, weight, and oxygen saturationObtaining detailed cardiovascular medical historiesPreparing patients for provider examinations and diagnostic testingAssisting providers during examinations and minor in-office proceduresPerforming electrocardiograms (EKGs/ECGs)Preparing patients for cardiac diagnostic testing such as stress testing, echocardiography, and monitoring studiesExplaining procedures and instructions to patientsSupporting care coordination for patients with cardiac devices such as pacemakers or ICDsAdministrative Medical Assistant DutiesAdministrative responsibilities support the coordination of cardiology care and clinic operations.Responsibilities may include:Maintaining confidentiality of patient health information in compliance with HIPAACoordinating cardiac testing and proceduresObtaining insurance authorizations and pre-certifications for diagnostic studies and proceduresUpdating and maintaining accurate patient records in the electronic medical recordFollowing up with patients regarding test results, instructions, or care plansMonitoring and responding to patient portal messages as directedOrdering laboratory tests and cardiac imaging studies per provider directionManaging inventory of clinical supplies and ordering as needed Clerical Support DutiesMedical assistants may assist with general office operations when needed to support clinic flow.Responsibilities may include:Answering phones and assisting with patient inquiriesGreeting and directing patientsAssisting with appointment schedulingFiling and scanning documentsPerforming data entry and documentation support Cardiology Specialty ResponsibilitiesMedical Assistants at WHG develop specialized knowledge in cardiovascular care and assist providers with cardiology-specific workflows.Responsibilities may include:Supporting patients undergoing evaluation for coronary artery disease, heart failure, arrhythmias, and structural heart conditionsPreparing patients for cardiac diagnostic proceduresAssisting with coordination of cath lab or electrophysiology proceduresSupporting patient education related to cardiac medications, lifestyle modifications, and follow-up care Required Skills and QualificationsAbility to multitask and manage competing priorities in a fast-paced cardiology practiceStrong interpersonal skills when interacting with patients, families, and clinical staffAbility to communicate complex medical information clearly to patientsKnowledge of basic cardiovascular terminology and procedures preferredHigh level of attention to detail and organizational skillsGraduate of an accredited Medical Assistant program required; certification requiredThis position is a full-time, day-shift role scheduled Monday through Friday from 8:00 AM to 4:30 PM.No evening shiftsNo weekend shiftsNo on-call responsibilities