Program Manager, Ross Executive Education

How to ApplyA cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.Who We ArePurposeThe Program Manager, Executive Education manages assigned custom, open enrollment, international and other programs for the Executive Education Program. Your goal is to ensure growth through program quality, customer satisfaction, and faculty satisfaction while contributing to team goals and meeting quality standards and budget expectations. You will report to the Programs Manager Team Leader.Job SummaryThe Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE.You will travel up to 50%. Destinations include Europe, Middle East, the Asia-Pacific region. This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization throughout employment. For additional details about the position, please review the full job description here. If you have questions, contact [email protected].Responsibilities*Lead planning and delivery of virtual and in-person executive education programs (open enrollment, custom, and international), ensuring a high-quality participant experienceManage end-to-end program logistics including materials, scheduling, space, AV, food, and special events (e.g., tours, off-site dinners)Partner with faculty, program directors, and internal teams to support program design, content development, and deliveryOversee program budgets and timelines, ensuring accuracy, efficiency, and alignment with program goalsMonitor participant satisfaction, troubleshoot issues in real time, and implement improvements based on program evaluationsBuild and maintain client relationships, supporting outreach and promotion of executive education offeringsContribute to business development efforts, including identifying new opportunities and supporting new program/product developmentCollaborate with marketing and sales teams to refine program messaging and materials based on market and client feedbackDevelop and manage relationships with faculty, supporting program preparation, delivery, and feedback loopsSupport broader team initiatives and special projects that enhance Executive Education programs and operationsRequired Qualifications*Bachelor's Degree in business administration, education, project management, or a related field.3+ years of relevant work, including some experience in Program Management.Experience managing budgets and coordinating complex logistics (events, training programs, conferences, etc.).Experience working with faculty/subject matter experts or similar stakeholders, to execute programs.Familiarity with virtual and in-person learning environments and technologies used for both.Business development experience in sales or client engagement roles.International experience or familiarity with managing programs or clients across multiple regions and cultures.Why Work at Michigan?BenefitsIn addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:Generous time off (Vacation, Holidays, Season Days)A retirement plan that provides two-for-one matching contributions with immediate vestingMany choices for comprehensive health insuranceLife insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expensesFlexible Work ProgramRoss Onsite Fitness CenterModes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.Additional InformationSalary InformationThe posting range for this position is $58,300 to $71,900. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.Application DeadlineJob openings are posted for a minimum of Fourteenth calendar days. The review and selection process may begin as early as the fifth teen day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.U-M EEO StatementThe University of Michigan is an equal employment opportunity employer.