IT - Data Analyst

Data Analyst PositionServe as a Data Analyst on the Business Configuration team, responsible for the structure and benefit plan set up for EyeMed's Managed Vision Care clients. Provide subject matter expertise for product configuration in the Facets system. Partner with EyeMed cross functional teams to ensure efficiency and accuracy of configuration requests.Major duties and responsibilities include:Configuring all types of managed vision care products in the systemEnsuring product configuration accuracy utilizing the configuration tools for manual and automated product creationWriting SQL queries and exporting from database to analyze and troubleshoot configuration issues, as well as perform issue resolution of requestsPerforming and resolving product configuration questions/issues sent to the Business Configuration production team without guidanceMaintaining relationships with Implementation Managers, Account Managers, and developing a cohesive cross functional, results driven working environmentSelf-managing completion of work inventory in the production queues within established quality and turnaround time service levelsCoordinating and participating in cross-functional team activities for issue resolutionRecommending process and system enhancements to drive improvementsSupporting the management team with on-going training activities, misc. projects, resolving issues, and serving as a subject matter expert for all Configuration requestsBasic qualifications include:Associate degree or equivalent experience requiredAt least 5 years of experience working within a core claims administration systemGood analytical and problem-solving skillsA minimum of 2 years' experience writing SQL queries and exporting data from database tables into Excel for analysisGood communication and interpersonal skillsAbility to work independently or as a part of a teamAbility to manage multiple complex assignments at oncePreferred qualifications include:3+ years' experience in Operations in the Healthcare industryExperience understanding claim adjudication for member and provider reimbursementsExperience with Facets platform using Claims, Provider, Network, Product Benefit ConfigurationKnowledge of Medicare and Medicaid programsEEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."