Field Service Team Lead - Conveyor & Electrical Systems

Field Service Team Lead – Material Handling SystemsHouston, TXCompany: Cisco-Eagle, Inc.Type: Full-TimeAbout UsCisco-Eagle, Inc. is a 100% employee-owned company specializing in material handling equipment and system integration. We provide warehouse equipment, installation, repair, and maintenance services. Our products include conveyor systems, lifts, dock equipment, industrial carousels, storage racks, mezzanines, palletizers, and stretch wrappers. We take pride in our employee-ownership culture and offer competitive pay, benefits, and profit-sharing opportunities.Our benefits include:✔ Paid vacation✔ 401(k) plan✔ Medical insurance✔ Profit-sharing plans✔ Employee Stock Ownership Plan (ESOP)What You’ll DoLead a team of field service technicians to ensure the timely and efficient delivery of services to our clientsProvide technical support and guidance to team membersEnsure compliance with company policies and proceduresManage and prioritize work ordersCoordinate with other departments to ensure smooth operationsProvide regular reports to management on team performance and service deliveryIdentify areas for improvement and implement solutionsAdditional responsibilities include completing necessary paperwork associated with work orders, including customer forms, purchase orders, timecards, and any other items required by the customer or Cisco-Eagle dispatcher.Accurate tracking of time and materials used on each job order is imperative. What We’re Looking ForProven experience as a team lead in a field service environmentExperience with corrective and preventive maintenance on industrial or material handling equipmentElectrical experience desired, working with 220VAC and 24VDCWelding & conveyor experience a plusExcellent leadership and communication skillsStrong technical knowledge and troubleshooting skillsAbility to manage multiple priorities and meet deadlinesStrong customer service orientationAbility to use computers and Windows-based software programsBachelor's degree in a related field or equivalent experienceValid Driver’s License with a clean driving recordBackground check and drug test requiredAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran statusand will not be discriminated against on the basis of disability#ind1