Application System Administrator

WingSwept is an award-winning, employee-owned technology services company seeking a highly skilled Application System Administrator to support our web-based Case Management and Tracking System (CMTS) and other key internal applications. This role sits within our Application Development division and blends system administration, DevOps, customer support, and technical problem-solving.We are looking for a proactive, detail‑oriented professional who enjoys variety, thrives in a collaborative environment, and is driven to continuously improve systems, processes, and customer outcomes.Key ResponsibilitiesApplication SupportInstall, configure, and update CMTS software in both AWS hosting environments and customer Windows OS environments.Assist customers with server migrations, including application and data migration tasks.Perform SQL query development, custom report creation, and data transformation for system migrations.AWS & DevOps Manage AWS infrastructure tasks including:Environment provisioning, tagging, and patchingBackup configuration, monitoring, and restore testingRoutine environment health checksSupport DevOps workflows using GitLab, Terraform, and industry-standard CI/CD practices.Security & ComplianceConduct security scans, identify vulnerabilities, and execute or coordinate remediation.Participate in internal security audits and collaborate closely with the Information Security Committee to reduce organizational and client risks.Maintain strict confidentiality with client data and system information.Technical Operations & Engineering SupportProduce and maintain detailed internal and customer-facing documentation.Offer technical architecture recommendations to senior developers.Manage short-term and complex technical projects.Support escalated customer inquiries for both internal and external users.Install and renew SSL certificates in customer Windows environments.Perform occasional data entry tasks related to projects.Research and evaluate new technologies for internal and client use.Serve as an all-around engineering resource wherever needed.Identify operational risks and route them to appropriate teams for mitigation.Minimum QualificationsAll WingSwept team members are expected to embody our core values:Honest Eager Accountable Respectful Team PlayerMust pass be able to pass Department of Defense and corporate background checks and drug screening. U.S. citizenship is required.High school diploma required; two years of post-secondary education preferred.Ability to work onsite at our Garner, NC office in a 40-hour work week.Five or more years of IT or related experience.AWS hosting environments and customer Windows OS environments.SQL query development, custom report creation.DevOps workflows using GitLab, Terraform, and industry-standard CI/CD practices.AWS infrastructure tasks.GitLab, Terraform, and industry-standard CI/CD practices.SSL certificates experience.Security scans and security audits experience.Strong written and verbal communication skills.Exceptional analytical and problem-solving abilities.Proven ability to provide leadership, mentorship, and lead by example.Why WingSwept? Employee-owned company with a people-first cultureCompetitive base salary + bonusesComprehensive training and ongoing coaching to support your successA supportive, team‑oriented culture where your growth is a priorityExcellent benefits, including:Employee Stock Ownership Plan (ESOP)Profit sharing401(k) with company match Health, dental, and vision insuranceScheduleMonday-Friday | 8:30 AM - 5:30 PMOpportunity to support work that protects public funds and promotes government accountabilityIf this sounds like a great match for your skills and career goals, we welcome you to apply today!WingSwept is an Equal Opportunity Employer.M/F/Disabled/Veteran