Body Shop - Estimator
Body Shop Collision Estimator Collision CenterLocation: Albuquerque, NMQuality Dealerships is seeking an experienced Collision Estimator to blueprint damage, write accurate estimates, and partner with insurers to restore vehicles to OEM standards. You'll own the customer experience from intake to delivery while driving cycle time, accuracy, and CSI.Why You'll Love This RoleStable, high-volume dealership collision center with strong parts supportModern tools (CCC ONE/Mitchell/Audatex) and documented blueprint processPaid training (I-CAR/OEM) and clear advancement pathCompetitive pay with performance incentivesComprehensive benefits (medical, dental, vision, retirement)What You'll DoPerform complete blueprint (disassembly, photos, lines, ops) to capture all repair needs up frontWrite accurate estimates in CCC ONE / Mitchell / Audatex using OEM procedures and P-pagesCoordinate with insurers/DRP partners; negotiate and document supplements efficientlyCommunicate repair status to customers; set expectations and maintain high satisfactionPartner with Parts to pre-order long-lead items and validate pricing/supersessionsDocument pre/post scans, calibrations (ADAS), and sublet operations per OEM/insurer guidelinesSchedule jobs, manage repair plans, and help the team hit touch-time and cycle-time targetsEnsure complete, compliant, and auditable RO documentationWhat You'll BringProfessional collision estimating experience (dealership or high-quality independent)Fluency with CCC ONE, Mitchell, or Audatex and digital photo documentationStrong knowledge of OEM repair procedures and parts/materials operationsClear customer communication and insurer negotiation skillsOrganized, detail-driven, and comfortable managing multiple vehicles in processValid driver's license and insurable driving recordShop Tools & ProcessCCC ONE (preferred) with estimator tablets and photo suiteOEM service information and documented blueprint/QC flowComputerized measuring, frame benches, and calibration partnersIntegrated parts procurement and supplement discipline to reduce delaysHow We Measure SuccessEstimate accuracy and first-time blueprint capture (low supplement rate)Cycle time, touch time, and on-time deliveryCSI/Net Promoter outcomes and complaint-free handoffsDRP scorecards: documentation, severity control, re-key/returned estimate ratesParts/materials gross integrity and policy complianceCompensation & BenefitsCompetitive base pay with commission/bonus opportunitiesHealth, dental, vision, and retirement benefitsPaid training and professional developmentModern facility and team-first cultureAbout Quality DealershipsFamily-owned and serving Albuquerque since 1957, our reputation for quality repairs is built on process, craftsmanship, and customer care. Join a collision team that backs its estimators with tools, parts, and support.