Route Sales and Customer Service Driver SALEM, OR

Customer Service Representative — Route & Customer Success New System | Full-Time | Route-Based (Box Truck) New System is a family-owned linen rental company serving restaurants and medical/dental partners across the Pacific Northwest. We’re hiring a route-based Customer Service Rep who’s equal parts service pro + relationship builder. Why you’ll like it here You’re not stuck at a desk — your route is your territory Strong training + support (you won’t be thrown to the wolves) Real impact: you help customers stay stocked, solve issues fast, and make their week easier What you’ll do Deliver/pick up linens & supplies; verify tickets and collect signatures Manage customer inventory levels (keep them stocked—not buried) Use mobile tools to document service, routes, and updates Handle customer issues professionally (fix what you can, escalate what you can’t) Identify add-ons that genuinely help customers (mats, paper/soap, aprons, etc.) Collect payments when needed and keep documentation accurate Drive safely, complete pre/post-trip inspections, and support our safety culture You’re a fit if you are Friendly, organized, and accountable Comfortable working independently and talking with customers daily Detail-minded with inventory, paperwork, and follow-through Requirements Valid driver’s license; comfortable driving a box truck (training provided) Able to lift/push/pull up to 50 lbs. repeatedly Comfortable using mobile apps daily Background check + drug screening required for fleet drivers Apply with your resume and a quick note: “What does great service look like when nobody’s watching?”