Leadership Programs Manager-Experience Optimization

About The Role & Team“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make an impact?As the Leadership Programs Manager you will join our dynamic team within the Experience Optimization (EO) organization. You will play a pivotal role in designing, delivering, and evaluating leader development programs tailored for the Ops Training, FOS, and WSHES organizations. This role requires a strategic thinker with a passion for delivering leadership training at all levels within the organization.You will report to the Manager-Leadership Programs.This is a Full-Time role. There may be more than one position with this team.What You Will DoDevelop and implement a comprehensive leadership training strategy aligned with organizational goalsPlan, coordinate, and manage activities related to leadership program initiatives and projectsCollaborate with internal stakeholders, including subject matter experts, instructional designers, and trainers, to define program scope, objectives, and deliverablesOversee the logistics and administration of training programs, including curriculum, planning and engagementDevelop project plans and timelines to ensure effective delivery of programs within scope and budgetFacilitate leadership development workshops, seminars, and programs focused on enhancing leadership skills, team effectiveness, and operational excellenceProvide coaching and mentorship to leaders at various levels to support their professional growth and leadership effectivenessExecute a communication strategy to keep leaders and stakeholders updated on programsSeek continuous improvement for our programs based on feedback and surveysEvaluate the effectiveness of leadership training initiatives through metrics, feedback, and continuous improvement strategiesCollaborate with HR, area managers, and subject matter experts to identify training needs, learning objectives, and program contentStay informed about industry trends, leadership development practices, and emerging technologies to enhance program offeringsPartner with external vendors, consultants, and educational institutions to leverage best practices and resources in leadership developmentCultivate a culture of collaboration and partnership among project team members, promoting open communication and knowledge sharingRequired Qualifications & SkillsSolid organizational, time management, and prioritization skillsAble to manage multiple tasks simultaneously and thrive in a complex, fast-paced environmentExcellent facilitation, communication, and presentation skills, with the ability to engage and inspire diverse audiencesDemonstrated ability to build relationships, influence stakeholders, and work effectively in a collaborative team environmentCapable of managing all aspects of training development from creation to completionExcellent verbal and written communication skills3 years’ experience in designing, delivering, and evaluating leadership development programsStrong understanding of adult learning principles, leadership theories, and best practices in training and developmentAnalytical mindset with the ability to measure the impact and investment of training programsProficiency in Microsoft Office Suite and learning management systems (LMS)Preferred QualificationsCertification in leadership development or coaching (e.g., Maxwell, DISC Communication Styles)Proven experience in training or educationEducationBachelor’s degree in Human Resources, Organizational Development, Business Administration, or a Master’s degree preferredAdditional InformationDisney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. The hiring range for this position in Florida is $60,700.00-$83,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.