Senior Engagement Specialist

This is OUR story... and YOUR next chapterAt HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining what’s possible inpatient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly mattersWhat you will accomplish in this roleThe Senior Engagement Specialist is responsible for assisting with the organization, facilitation, and execution of engagement activities and deliverables. This individual will coordinate surveys for targeted user audiences, facilitate division and facility engagement leader meetings, capture notes and outcomes, and support Executives by defining processes and tools to execute HCA Healthcare’s change management strategy. In addition to being highly organized, self-motivated, and detail-oriented, this candidate must possess the strong business judgment and interpersonal skills needed to communicate effectively with all levels of the organization.Major Responsibilities:Support the design and execution of engagement events, which includes planning, coordinating, &/or facilitating engagement events and discussions to promote two-way communication and surface innovation, challenges, and/or lessons learned. Operationalize change champion meetings by maintaining schedule for facility and division meetings; ensuring key stakeholders and champions are aligned to presentSupport planning and execution of key service line forums to ensure optimal focus in support of change management strategyResponsible for overseeing request intake: both planned and unplanned engagement requestsSupports the overall view into the execution of the service line engagement Works collaboratively with engagement leaders to ensure the quality of presentations and helps provide a critical view in prioritization of engagement events within an implementation Oversee creation of meeting placemats for stakeholders including analysis of stakeholders for accuracy and ongoing maintenance Produce content in support of engagement planning including presentations, data extracts, spreadsheets, other data collectionCollaborate with other teams on the creation and maintenance of test accounts for change champions Performs other duties as directed by management in support of change management strategy’s goals and objectivesEducation & Experience:Bachelor's degree required, but Master’s degree preferred3+ years of experience in healthcare, change management, communications, learning and design, or project managementPROSCI Change Management Certification PreferredUp to 50% travel requiredPosition located in Nashville, TNAt HCA Healthcare, we are committed to fostering a culture of growth that allows you to build the career of a lifetime. We encourage you to apply for our Senior Engagement Specialist today. We review all applications promptly, and qualified candidates will be contacted to continue the process. Join us!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.