Remote Hotel Reservations Specialist

Employer Industry: Vacation OwnershipWhy Consider This Job Opportunity Opportunity for career advancement and growth within the organization Comprehensive benefits package including medical, dental, and vision insurance 401K plan and Paid Time Off (PTO) program Exceptional travel benefits for employees Work in a supportive and service-oriented environment Join a recognized leader in the vacation ownership industryWhat To Expect (Job Responsibilities) Manage a high volume of inbound and outbound calls and emails from hotel guests while processing transactions accurately Provide detailed information and recommendations about properties, products, and services Utilize personalized techniques to enhance guest satisfaction and increase revenue Ensure timely responses to Owner emails and requests for call-backs Take ownership of resolving issues and complaints through thorough research and implementation of solutionsWhat Is Required (Qualifications) Must reside in the Las Vegas or Orlando area Exceptional written, listening, and verbal communication skills Proficiency in using a moderately sophisticated computer system Ability to perform accurate mathematical calculations with a 10-key calculator Strong prioritization skills and adaptability in a fast-paced business environmentHow To Stand Out (Preferred Qualifications) Previous experience in a customer service role within the hospitality or vacation ownership industry Familiarity with Microsoft Word, Excel, and Outlook Ability to handle and diffuse problem situations with courtesy and empathy#VacationOwnership #CustomerService #CareerGrowth #TravelBenefits #HospitalityIndustryWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.