Logistics Specialist, Outbou

Join the BenQ Team! Are you ready to be a part of a globally trusted brand, where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and even interactive displays like BenQ Board for education. Our core values focus on “Bringing Enjoyment ‘N’ Quality to Life”.We are hiring an Outbound Logistics Specialist to help support our growing Logistics team. Primary responsibilities include processing and invoicing sales orders, releasing packing lists to the warehouse manually and through EDI, coordinating with the warehouse to ensure shipping orders on time, providing shipping details to customers, scheduling product deployment with customers & service providers, and other miscellaneous tasks as needed to meet high standards of customer satisfaction.Duties & responsibilities:Process sales orders and release packing list to WH by EDI or Manual processingProcess sales order invoicing – initiate the process to invoice / close ordersProcess Inter-Warehouse inventory transfersCollect PODs and manage claims as necessary.Process international orders – Coordinate with 3PL for documentation requirementsInventory control – coordinate daily inventory reconciliation with 3PL partners and ensure high inventory accuracy in the ERP systemCoordinate with PM-Product Managers and 3PL partners for quality control and rework as necessaryPerform freight invoice audits and cost validation activitiesMaintain positive customer relationships by responding to customer inquiries and providing resolution and supportOversee and reconcile current short shipment claims with customersPerform logistics tasks as assigned by Logistics ManagementRequired experience, knowledge, skills, and abilities: Minimum 3 years of prior experience working in a distribution, fulfillment, or logistics role supporting high-volume fulfillmentExcellent time management, analytical and organizational skills; strong attention to detailPrior experience working with a Tier 1 ERP system (i.e., SAP, Oracle, MS 365)Relationship builder with effective oral and written communicationStrong team player who collaborated well with others to solve problems, flexible, and adaptableProficient business software skills (MS Excel, PowerPoint, ERP systems, preferred experience with Oracle)Prior experience in Logistics / Warehousing / Order Fulfillment / 3PLPreferred experience, but not required: Experience with Amazon 1P, FBA, FBM, and SFP fulfillmentEducation:Bachelor of Science degree or equivalent experienceCompensation:Based on experience, we offer a very competitive base salary plus bonusPosition Type:Full TimeOffice Based