Recruitment and Outreach Coordinator - Head Start

Job Summary: Under the direction of the ERSEA Manager, the Head Start Recruitment & Outreach Coordinator is directly responsible for the overall supervision, coordination, and organization of work related to the recruitment of children and families for the Head Start program. The Head Start Recruitment & Outreach Coordinator is directly responsible for ensuring the program complies with the goal of attaining and maintaining full enrollment throughout the program year. Additionally, the Head Start Recruitment & Outreach Coordinator must develop and implement a comprehensive annual recruitment plan in partnership with the ERSEA Manager, Senior Data/Business Intelligence Analyst, Family Services Manager, Head Start Policy Council, and community partners utilizing information from the Community Needs Assessment. Scope of Supervision: Head Start Recruitment Specialist (1) Essential Functions: Duties and Responsibilities: Develop, implement, manage, and monitor policies, procedures and systems related to the recruitment of children and families to ensure the program reaches and maintains full enrollment throughout the year and maintains a robust waitlist. Recruitment Duties: Maintain a working knowledge and understanding of Head Start eligibility, including Head Start Performance Standards, program options and requirements, and child care subsidy funding streams (e.g. Child Care Assistance Program, Pathway I and Pathway II scholarships). Design informational presentations and training about program services and eligibility requirements to be delivered to community partners and other stakeholders during staff meetings, conferences, workshops, board meetings, and other opportunities as they arise. Develop an annual recruitment plan that includes community events, tabling at key community partner locations, canvassing of specific neighborhoods, and other strategies to ensure all program options are fully enrolled and have a robust waitlist of eligible participants. Work collaboratively with the Data Systems Coordinator to ensure data is appropriately entered into ChildPlus and other recruitment tracking platforms, and analyze recruitment data related to continuous program improvement efforts and program goals to ensure data is properly tracked, analyzed, and used in decision-making related to the Self-Assessment. Develop and maintain recruitment materials containing guidelines and expectations for staff participating in recruitment activities. Monitor all recruitment activities performed by staff and address staff participation concerns with appropriate supervisors. Develop and lead a committee consisting of managers, staff, and parents to annually review and adjust the program s recruitment plan using data informed decision-making. Present the program recruitment plan to the Head Start Management Team and Policy Council annually. Ensure signage at Head Start sites is accurate for available program options, in good repair, and provides consistent messaging related to recruitment of families. Collaborate with the Family Services Manager and ERSEA Manager to ensure all recruitment strategies are fully implemented by staff in other departments. Train Head Start staff, community partners, and parents on recruitment strategies and efforts for sharing program information and providing consistent messaging about the program. Complete enrollment applications and gather necessary paperwork from families to submit to the Enrollment Specialists who will process and determine eligibility for the Head Start Program Maintain the security and confidentiality of family and child data Community Partnership Collaboration Duties: Develop and maintain community partnerships to recruit and find eligible children and families. Collaborate with CAPRW Agency Marketing staff to create recruitment materials including flyers, brochures, newsletters, social media posts, and other forms of communication that conform to agency branding guidelines. Collaborate with other CAPRW programs to maintain effective data sharing agreements and procedures to support whole family initiatives and participation in all appropriate program offerings. Be a positive ambassador for the Head Start program in all settings, both internal and external to the agency. Participate in community outreach activities and committees at the CAPRW agency level to increase whole family activities and outreach efforts. Management Duties: Set and maintain professional standards when supervising the Recruitment Specialist (monitor performance, provide annual performance evaluations, and facilitate goal-setting and staff development) Track and manage annual recruitment budget in collaboration with the ERSEA Manager, Head Start Leadership and CAPRW Finance Department. Follow required regulations, procedures and policies of the Community Action Agency and Head Start program. Participate in required program and agency-wide training, meetings, and special events. Participate in ad hoc assignments, ad hoc agency/program committees, and/or outside agency committees, as requested. Provide clear and consistent training and/or consultation, as needed, throughout the program on Head Start standards, policies, and procedures related to Recruitment. Establish recruitment goals for staff to measure performance based on recruitment plan expectations. Proactively address staff performance issues, in particular those related to maintaining an appropriate work schedule, productivity and outcomes, and quality of relationships with community partners. Assist in analyzing community needs assessment information and participate in the planning of program design options to meet program goal objectives as well as the annual selection criteria updates based on community assessment and staff/stakeholder input. Attend classes, trainings, conferences and workshops that are required as well as those that increase professional development and meet the goals of one s own professional development plan. Other duties as assigned or needed Safety: Responsible for conducting all duties in a safe manner