Equity Manager
Job Description
:Neil Huffman is hiring a VIP/Equity Manager for our sales and service Inventory Growth!Schedule Monday-Friday 8-5VIP Manager/Equity Manager (Service-to-Sales Specialist)Turn Service Traffic Into Sales & Inventory GrowthWe're not hiring a traditional salesperson.We're building a data-driven profit center inside our service drive, and we need a dedicated Equity Manager to own it.This role is for someone who understands that the biggest opportunity in a dealership isn't more leads-it's better utilization of the customers already walking through the door every day.What This Role Actually IsThis is not:Standing on the lot waiting for upsCold calling internet leads all day"Selling" service customersThis is:Identifying real equity opportunities using dataCreating a premium, low-pressure ownership experienceDriving incremental sales and inventory acquisition without increasing ad spendYou're not pushing deals-you're presenting options.What You'll OwnYou will have full responsibility for executing our Service-to-Sales process:Daily ExecutionRun equity mining reports and identify high-value opportunitiesWork directly from service appointments-no guessing, no randomnessPre-contact customers before arrival to set expectationsCoordinate with service advisors for seamless introductionsCustomer ExperienceDeliver a VIP, no-pressure consultationPresent two clear paths every time:Upgrade into a newer vehicleSell us their current vehicle (no purchase required)Focus on clarity, trust, and long-term relationships-not urgency tacticsProcess DisciplineLog every interaction in CRM (notes, timing, objections, next steps)Execute structured follow-up (24hr / 3-day / 7-day cadence)Maintain consistency-this role is about process, not guessworkWhat Success Looks LikeYou're not measured on activity-you're measured on results:Service customers engagedSit-downs / write-upsUnits soldGross per dealTrades acquiredCost per acquisition (target: near zero)If you're doing this right, you're:Generating deals without chasing leadsAcquiring high-quality inventory without auctionsBuilding real customer retentionWhat We're Looking ForStrong communicator who can build trust quicklyProcess-driven and consistent (not "winging it")Comfortable using CRM, DMS, and equity mining toolsExperience in automotive sales, BDC, or service is a plus-but mindset matters moreSomeone who understands that less pressure = more dealsWhy This Role Is DifferentMost dealerships overlook the service drive.We don't.This position is a core revenue driver with direct impact on:Sales volumeUsed inventory acquisitionCustomer retentionYou'll be working with warm, existing customers-not fighting over the same internet leads as everyone else.CompensationCompetitive base + performance bonusesIncentives tied to:EngagementsShowsSold unitsInventory acquiredHigh performers in this role create multiple income streams from one interaction.Final ThoughtThis is not a "try it and see" role.This is a structured system that works-if it's executed with discipline.If you're someone who:Thinks strategicallyExecutes consistentlyAnd wants to be part of something that actually moves the needle...Apply now.Benefits:401(k)Dental insuranceHealth insuranceHealth savings accountReferral programRetirement planVision insuranceWork Location: In personJob Posted by ApplicantPro