Branded Service Technician- Miami, FL

Consumer Care/Customer CarePermanentJob DescriptionJoin us to create change and have an impact in homes around the world.At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.Join us in our exciting quest to build the future home!Where you'll be:This position will be fully remote within the Miami, FL area.About the Role:The Branded Service Technician is a key member of Electrolux's Consumer Direct Interaction team, providing in-home appliance repair and maintenance for Electrolux and Frigidaire products. In this role, you'll serve as a brand ambassador-traveling to customers' homes to troubleshoot, diagnose, and repair appliances using company-provided tools and mobile systems. Success requires strong mechanical aptitude, clear communication, customer-focused service, and the ability to work independently while upholding high quality and safety standards.Key Responsibilities:Diagnose and repair Electrolux and Frigidaire appliances, including cooking, refrigeration, dish care, and laundry productsAim to complete repairs in a single visit while providing a positive consumer experienceUse company systems and mobile applications to manage service tickets, order parts, document repairs, and complete required trainingMaintain accurate inventory of parts on the assigned service vehicle and support cost-efficient parts usagePerform preventive maintenance and repair work in accordance with company procedures and technical standardsEnsure the service vehicle and company-provided tools remain clean, organized, and properly maintainedFollow safety guidelines, company policies, and industry best practices during all service interactionsRepresent the Electrolux brand professionally, including proper use and care of company uniformsMinimum Qualifications:2+ years of experience in electro-mechanical repair or equivalent technical educationHigh school diploma or GEDValid driver's license with a driving record that meets Electrolux policy requirementsStrong mechanical aptitude with the ability to troubleshoot and repair complex systemsProfessional communication skills and the ability to interact effectively with consumersAbility to work independently and manage daily service schedulesExperience with appliance repair (preferred); EPA refrigeration license for sealed-system repair is a plusPhysical Requirements:The employee frequently is required to drive, walk, sit, and stand. The employee must occasionally lift up to 50 lbs. and/or move up to 100 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Benefits include:Medical benefits start day one (including vision, dental, life)This position offers compensation starting from the moment you depart your home for your first customer appointment until the time you get back home at the end of the dayCompany provided van, iPad, iPhone, tools, and uniformsRetirement Savings Plan (401(k)) with relevant company contribution3 Weeks' VacationDiscounts on our award-winning Electrolux products and servicesExtensive learning opportunities and flexible career pathPlease be advised that we are unable to offer visa sponsorship or relocation for this position at this time.Find more on:Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en