Senior Vice President, Client Conversions & Change
Job DescriptionIn this role, you will make an impact in the following ways:Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms.Collaborates with internal Key Partners and clients to facilitate the conversion of new client's assets, processes, and procedures from current custodian(s) to BNY.Deploys full program governance with standard artifacts to track project plan assignments.Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.Lead Client Conversion and Change improvement initiatives.Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfactionCollaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teamsProactively manages client expectations by evaluating scope creep, material project changes, and customized operating modelsTo be successful in this role, we're seeking the following:Bachelor's degree or the equivalentSufficient years of total work experience preferredProject Management Certification is strongly preferredExperience in client-facing and/or project management roles is strongly recommendedAt BNY, our culture speaks for itself. Here's a few of our awards:America's Most Innovative Companies, Fortune, 2024World's Most Admired Companies, Fortune 2024Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024Best Places to Work for Disability Inclusion, Disability: IN 100% score, 2023-2024"Most Just Companies", Just Capital and CNBC, 2024Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024Bloomberg's Gender Equality Index (GEI), 2023Job InfoJob Identification 74453Job Category Client ImplementationsLocations 160 Queen Victoria Street, London, GT LON, EC4V 4LA, GBJob Schedule Full timeJob Shift Day