Enablement Program Trainer (Mulesoft)

DescriptionOverview of the RoleThe Enablement Program Trainer, part of the Data Foundation Global Enablement Team, is a passionate facilitator, coach, and enablement professional focused on delivering engaging onboarding and skill development experiences for Data Foundation sellers. This role is responsible for delivering both virtual and in-person enablement programs that accelerate seller productivity and confidence. Programs include, but are not limited to, Immersion Onboarding, Majors Programs, Hub Days, Skill Workshops, and other onboarding and enablement initiatives. This individual partners closely with the Data Foundation Onboarding Team, Enablement Business Partners, Sales Programs, and Salesforce Global Enablement teams to ensure sellers build the skills, product knowledge, and sales capabilities needed to successfully position and sell MuleSoft, Informatica, and the broader Salesforce Customer 360 portfolio. The ideal candidate thrives in dynamic environments, loves facilitating engaging learning experiences, embraces feedback, and brings a growth mindset to everything they do. This person is energized by helping others succeed and creating exceptional learning experiences that drive business impact.ResponsibilitiesDeliver engaging virtual and in-person enablement experiences supporting Data Foundation sellers across AMER, APAC, and South Asia time zonesFacilitate onboarding programs, workshops, and live training experiences designed to build foundational product, sales, and role-based skillsSupport the development and maintenance of onboarding curriculum, training content, and learning assets to ensure materials remain current and impactfulStay informed on competitive trends, product updates, market shifts, and business priorities to continuously improve enablement experiencesFacilitate live certification activities, show-you-know exercises, and scoring processes using established rubrics and evaluation criteriaPartner with Enablement Business Partners and Salesforce Global Enablement teams to support reboarding efforts and targeted skill development for underperforming sellersSupport regional skill-building initiatives, in-person events, and field enablement programs for MuleSoft and Data Foundation sellersMonitor seller performance trends and partner with Sales Programs teams to identify enablement opportunities that improve business outcomesBuild strong cross-functional relationships across Onboarding, Enablement, Sales Programs, Product Marketing, and Sales Leadership teamsLeverage AI tools and emerging technologies to improve learning experiences, streamline workflows, and drive operational efficiencyPreferred Qualifications & Skills3–5+ years of relevant experience in sales, enablement, corporate learning, teaching, or related fieldsPrevious sales experience preferred but not requiredDemonstrated experience facilitating engaging training sessions and presenting to diverse audiencesStrong communication, facilitation, and relationship-building skillsStrong organizational skills with exceptional attention to detailAbility to adapt quickly and effectively manage changing priorities in fast-paced environmentsComfortable balancing strategic thinking with hands-on executionStrong collaboration skills with the ability to work cross-functionally and influence without authorityGrowth mindset with a willingness to seek, receive, and apply feedbackSelf-starter with a “do what it takes” mindset and strong sense of ownershipFor roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.