Customer Service Representative - Front Desk (PT)

Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at San Carlos Flight Center. The successful candidate will be responsible for answering incoming phone calls, dispatching flights, checking-in and invoicing flights, tracking flight hours, scheduling member flights, and assisting with social media posts and updates. Additionally, the Customer Service Representative will assist with event planning and hosting, award tracking, general office work and support, welcoming and signing-up new members, answering phone calls and emails, and keeping the office clean and organized. The Customer Service Representative will also be responsible for effectively communicating with line service and other staff.Responsibilities:Answering incoming phone callsDispatching flightsChecking-in and invoicing flightsTracking flight hoursScheduling member flightsAssisting with social media posts and updatesAssisting with award trackingGeneral office work and supportWelcoming and signing-up new membersAnswering phone calls and emailsKeeping office clean and organizedEffectively communicating with line service and other staffHosting seminars and eventsRequirements:Competency in Google Docs, Slides, and SheetsBasic arithmeticProfessional attitude and demeanorAviation experience preferredAble to live and work in the United StatesAble to commute to San Carlos for work 2-3 days a weekIf you are a highly organized and self-motivated individual with a passion for aviation, we encourage you to apply for this opportunity. Apply today and join our team at San Carlos Flight Center!Work Hours and Schedule:We are open 8:30 AM – 5:00 PM every day.Looking for someone who can work about 24 hours, either in 8 hour or 4 hours shifts.Compensation:$19-25/hourEnrollment in company 401(k) planDiscounts on flight training and aircraft rentalSan Carlos Flight Center is an equal opportunity employer.