Maintenance Technician (multi-family)

SNS Management is the fifth-largest apartment owner in Greater Cincinnati, with a portfolio of approximately 2,000 apartment homes. While we operate at scale, we remain deeply committed to delivering an exceptional resident experience rooted in stability, respect, convenience, and belonging.We are seeking a Maintenance Technician to support the day-to-day functionality and upkeep of our communities. This is a hands-on role for individuals who take pride in their work, solve problems quickly, and ensure residents have a safe, well-maintained place to call home.This position is dedicated to service and preventative maintenance; keeping properties running smoothly and addressing issues before they escalate. SNS Maintenance Technician's do not perform unit turns.What You’ll Do (Your Maintenance Skillset):Diagnose and resolve maintenance issues (plumbing, electrical, HVAC, general repairs)Perform preventative maintenance inspections across the propertyMaintain cleanliness, safety, and overall functionality of buildings and groundsCommunicate clearly with residents on service updatesAccurately document all work completed in AppfolioWhat Success Looks Like:This role is ideal for someone who values quality work, consistency, and accountability.Timely completion of work ordersHigh-quality repairs with minimal callbacksConsistent execution of preventative maintenancePositive resident experience during service interactionsStrong reliability and daily productivityThis Role Is a Strong Fit If You:Take ownership of your work without needing constant directionEnjoy solving problems and working with your handsMove with urgency but don’t cut cornersStay organized and follow through on tasksTake pride in maintaining a clean, functional environmentRequired Skills & Experience:1+ year of maintenance, facilities, or skilled trade experienceWorking knowledge of plumbing, electrical, HVAC, and general repairsStrong reliability and accountabilityAbility to work independently and prioritize tasksBasic communication and customer service skillsValid driver’s licenseCompensation & Benefits:Top-of-industry compensation based on experience and capabilitiesCompany-provided vehicle (Ford Transit Connect)All fuel and vehicle maintenance coveredAll tools and equipment providedPaid onboarding trainingOngoing development/skills trainingAdditional Benefits:120 hours of time off in Year 17 paid holidaysHealth, dental, and vision insurance401(k) with employer matchCompany-paid short-term disabilityPersonalized dream vacation package benefitWork Environment, Travel & Physical RequirementsOnsite role supporting multiple local communitiesLocal travel between properties requiredMust be able to walk properties, climb stairs, and work indoors/outdoorsAbility to lift up to 50 pounds as neededFlexible office hours between 8AM-6PM (8 hour shift)