Office Manager/Executive Assistant
Overview:
This is a full-time role located in the Boston, MA office. The role is a full-time, in-office position (with very limited hybrid flexibility).
Oversight and management of Boston office space and its people including but not limited to:
Manage office assignments for operations and consulting teams (including visitors), office efficiency analysis, identify improvements needed
Facilitate office construction, repairs, and development
Maintain emergency response plans for the office and ensure they are up to date
Ensure the most welcoming and productive office environment by managing building-provided services (janitorial, carpet cleaning, engineering, repairs, etc.). Liaise directly with building management and/or landlord on all office space items per lease agreement.
Manage office supplies and office kitchen stock ordering, receiving, and stocking
Assist the People team with staff onboarding/off-boarding and training event support
Plan and organize Boston office client events, team-building events, and trainings
Provide administrative support to the senior consulting professionals based in Boston including but not limited to the following:
Manage complex calendaring, prepare business travel itineraries, and process expense and time reports
Anticipate needs, prioritize responsibilities, effectively handle calendar conflicts, and proactively manage schedule changes
Support client outreach and facilitate connectivity for contracts, billing, etc. between the senior leaders, client, and internal operations teams
Additional responsibilities as identified.
Qualifications:
Qualifications & Experience:
Bachelor’s degree or equivalent experience
Track record of relevant experience
Strong organization skills
Highly proficient with Microsoft Office Suite: especially work with MS Teams; Outlook; Excel; Word, PowerPoint
Excellent oral and written communication skills
Impeccable attention to detail and self-review and strong follow-up skills
Demonstrates ownership and accuracy of work product
Strong collaborator who knows how to connect the dots
Strong focus on customer service and employee experience
Professional services industry experience strongly preferred
Self-starter who can work with minimal oversight
Ability and desire to learn and develop new skills