Runner

Job Description We’re hiring people to join our team as RUNNERS!A Few of Our Runner Benefits:Restaurant DiscountsEmployee Assistance Program - Focusing on a Commitment to Mental Health & WellnessPaid Vacation for Qualifying EmployeesBlue Cross Blue Shield Medical InsuranceDental & Vision InsuranceLife, Accident Protection & Critical Illness InsuranceDomestic Partner Benefits401(k)Crying Tiger is the celebrated new Southeast Asian concept from James Beard Award Finalist Chef Thai Dang (HaiSous) and Lettuce Entertain You Restaurants. Located in the heart of River North, Crying Tiger was recently named #1 on Chicago Magazine’s Hot List and has earned accolades from Eater, Time Out, and The Infatuation. Our culinary program explores the vibrant flavors of Thailand, Vietnam, Laos, Cambodia and Southeast Asia, featuring a world-class beverage program by Partner Kevin Beary (of Three Dots and a Dash and Gus' Sip & Dip) and desserts by Netflix’s School of Chocolate winner, Executive Chef Juan Gutierrez. Join a team dedicated to excellence in one of Chicago’s most talked-about new openings.Caring. Creative. Careers. ​ Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-VerifyRUNNER JOB DESCRIPTIONRunners are responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.Essential FunctionsPromptly deliver food to the correct guests according to table and position numbersAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively transport food or beverages to a table of three in a single tripSafely and effectively use and operate all necessary tools and equipment Ability to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multi-task calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and DutiesEnsure the overall guest experience exceeds expectations and anticipate guests’ needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy Read and check each order for any special instructions and/or restrictions before taking it out of the kitchenConfirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchenCommunicate any food concerns to the CoordinatorCommunicate and follow up on any guest request or concernFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders/restrictionsComply with all safety and sanitation guidelines and proceduresFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as needed