Administrative Assistant I

divh2Administrative Assistant I/h2pThe Administrative Assistant role acts as a liaison between the assigned physician team and patients/families, other staff, physicians, attorneys, vendors, etc. This position ensures optimal physician scheduling and administrative operations support, to provide patient care excellence and to meet professional requirements of the physicians team./ph3Physician Liaison Activities/h3ulliResponds to incoming phone calls and appropriately determines the best method for resolution through the identification of the most appropriate respondent (i.e. physician, administrative assistant, administration, clinical/nursing staff, etc)/liliSecures charts related to diagnostic tests, physical/occupational therapy reports, etc. and discusses issues with physicians. Relates physician information back to patient/requestor. Completes chart notes, as appropriate/li/ulh3Appointment Scheduling/h3ulliSchedules immediate care needs of patients when physician is on-call/liliAs assigned, registers and assists in scheduling of appointments for new/established patients/liliAs assigned, discusses patient special appointment needs with physician, supplying medical chart for review as required and secures appointment approvals for visits outside of routine scheduling templates/liliArranges for legal depositions, ensuring that all patient records are available prior to the deposition/liliSchedules physicians to perform athletic physicals at local high schools/li/ulh3Correspondence/Clerical Functions/h3ulliSends prescriptions for therapies, return to work notes, gym notes etc., as requested/liliComposes and types non-patient visit letters/correspondence for the physician/liliOpens and distributes physicians/department mail/liliProvides workers compensation carriers with updated status on patients/liliCompletes Attending Physician statements, handicap parking permits, jury duty requests, PE excuse notes, disability forms, etc./liliPrepares the physician on call schedules and coordinates physician schedule changes/liliAs necessary, secures appropriate releases and copies, medical information for patient pick-up. Works closely with copy service and monitors reports to ensure timely mailing of all requests for records/liliMaintains an orderly file on physician credentials and CME credits/li/ulh3Other Functions/h3ulliWorks on special projects for physician(s) as requested/liliOrders physician lunches and other miscellaneous items/liliSecures insurance pre-certifications as requested for procedures as assigned (i.e. MRI, Therapy, Synvisc, injections, surgery etc.)/liliHandles payments received for depositions, record subpoenas, etc., by completion of appropriate forms for billing department and notation of receipt of payments in the chart/liliAssists physician, when requested, with other activities/liliManages office equipment maintenance/liliMaintain a clean and safe work environment/liliOther duties as assigned/li/ulh3Requirements/h3pEducation/pulliHigh School diploma or equivalent/li/ulpCertifications/Licensure/pulliNot applicable/li/ulpExperience/pulliNot applicable/li/ulpTechnical Skills/pulliAble to type 40 wpm with good spelling ability/liliComputer literate and knowledgeable in business software/equipment/liliKnowledgeable in basic medical terminology/li/ulpSoft Skills/pulliProficient in professional communication both verbal and written in the English language/liliExcellent phone and people skills/liliCapable of keeping up in a fast-paced work environment/li/ulpPhysical Requirements/pulliStand or sit for extended periods of time/li/ulpBase salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and ADD insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off./ppIllinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment./ppThis description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/working conditions may change as needs evolve./p/div