Document Administration Specialist

Document Administration Specialist We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Document Administration Specialist with the leading national mortgage lender dedicated to helping individuals and families achieve their homeownership goals. With a strong reputation for innovation, stability, and growth, we offer rewarding career opportunities in a dynamic and supportive environment.The Document Administration Specialist is an entry-level generalist role responsible for receiving, cataloging, logging, and shipping requested collateral and servicing documentation or full physical files to third-party firms, document custodians, and vendors. This role includes reviewing mortgage servicing documents, placing vendor orders, responding to and processing customer requests, performing data entry and general research, and coordinating document-related activities with vendors and servicing partners in a timely manner. Your specific duties will include:Identify, process, research, and complete data entry for mortgage servicing documents including Lien Releases, Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, Partial Releases, Assumptions, and related documentation.Review prepared loan documentation to ensure accuracy, completeness, and compliance with documentation standards and SLAs.Request and manage collateral files from investor-designated document custodians to support Loss Mitigation, Bankruptcy, and Foreclosure proceedings.Respond professionally and promptly to inquiries from vendors, investors, portfolio managers, and servicing partners.Review daily task queues and exception reports to ensure timely completion of assigned responsibilities.Update and annotate loan activity within appropriate servicing systems.Maintain and update Mortgage Electronic Registration Systems (MERS) records to reflect servicing rights and ownership changes.Maintain real-time inventory tracking for physical collateral files and imaged documentation.Required qualifications for the position include:High school diploma or equivalent required.02 years of relevant experience.Basic understanding of mortgage servicing documents and processes.Strong written and verbal communication skills.Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.Preferred qualifications for the position include:Associate degree or bachelor's degree preferred.Knowledge of applicable state laws related to mortgage servicing documentation preferred.Pay Rate: $18.72 per hour Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan. Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances.