Admin Lab Support

Join Our Dynamic Administrative Customer Service Team! Are you looking to join a thriving and reputable private organization in the dental laboratory industry? Our team at Absolute Dental Services is expanding, and we're seeking a dedicated and enthusiastic professional to join our Administrative Customer Service team full-time! We pride ourselves on delivering exceptional quality and service to our customers, and we want you to be part of our success story.At Absolute Dental Services, we're committed to providing top-notch dental prosthetics and outstanding customer support. Our team is the backbone of our operations, ensuring seamless communication and efficient service. If you're passionate about helping others and thrive in a fast-paced environment, this opportunity is for you!As a member of our Administrative Customer Service team, you'll be the friendly voice and helpful hand that keeps our office running smoothly. This is an in-office position, perfect for someone who loves interacting with people and enjoys a variety of administrative tasks.Key responsibilities include:Answering multiple phone lines and assisting callers with inquiries.Accurately logging case information into our database, including uploading/downloading case documents and photos.Providing essential administrative support to the team.Handling packing, shipping, and mailing packages using the UPS/FedEx system.Assisting with case inquiries, customer communication, invoicing, and general administrative duties.Performing data entry with precision and attention to detail.Delivering excellent customer service, ensuring a positive experience for all our clients.What we're looking for includes:Strong organizational and multitasking skills.Ability to work efficiently in a fast-paced environment.Exceptional communication skills, both verbal and written.A proactive and positive attitude with a focus on customer satisfaction.Why join us?Competitive salary commensurate with experience.Full-time employee benefits package including Paid Vacation, Paid Holidays, 401k, Health Insurance, Vision Insurance, Long Term Disability, and more.To apply, please submit your resume. We can't wait to meet you!Note: NO PHONE CALLS PLEASE.Requirements:Qualified candidates will have 1-2 years of experience in Customer Service, Administrative or similar field.Dental knowledge or experience a plus.Candidates must also be proficient with Microsoft Word, Outlook and type 40+ WPM.Ideal candidate must be punctual, reliable, team player, well-spoken and enjoy providing customer service. This position requires a combination of periods of standing, sitting and walking.Candidate should possess a professional demeanor, positive attitude, consistent attendance and ability to multi-task with attention to detail.