Program Aide, After School Program at MS 214

Program Aide, After School Program at MS 214 The Program Aide provides administrative, operational, and participant support to ensure the smooth day-to-day operation of the program. Working closely with the Program Director and program leadership, this role assists with daily logistics, participant supervision, attendance, family communication, recordkeeping, and program implementation while helping maintain a safe, organized, and welcoming environment for participants, families, and staff. Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals. RESPONSIBILITIES: AGENCY EXPECTATIONS Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required. Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations. Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment. Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents. Daily Operations & Program Implementation Support the day-to-day implementation of program operations and activities. Assist with daily program setup, sign-in/sign-out procedures, participant transitions, and cleanup. Prepare materials, supplies, and activity spaces to support daily programming. Assist with participant supervision and engagement while promoting a safe, welcoming, and inclusive environment. Provide operational support during special events, field trips, and family engagement activities Administrative & Operational Support Organize and maintain program binders, participant files, forms, and required documentation. Assist with attendance tracking, data entry, and administrative recordkeeping. Support staff scheduling communication, coverage updates, and routine operational coordination. Conduct reminder calls, follow-up communication, and routine outreach to participants and families. Assist with administrative documentation, operational communication, and program follow-through. Coordinate program materials, supplies, and room setup to support daily operations. Provide administrative and operational support that promotes efficient program implementation and reduces the day-to-day administrative burden on program leadership. Operational Support & Compliance Assist with audits, monitoring visits, documentation, and operational follow-through. Maintain accurate attendance records, participant files, and required program documentation. Support inventory, purchasing requests, supply management, and facility readiness. Follow agency procedures, health and safety protocols, licensing requirements, and program policies. Impact & Program Quality Assist with participant surveys, attendance tracking, and routine program reporting. Support quality improvement efforts by completing assigned follow-up tasks and documentation. Help maintain organized program records that support compliance and program quality. Partnerships & External Relations Build positive relationships with participants, families, school personnel, and community partners. Provide excellent customer service through professional communication and follow-up. Participate in staff meetings, training, and agency initiatives. Represent Commonpoint professionally at all times. QUALIFICATIONS & REQUIREMENTS: High school diploma or equivalent required; Associate’s degree or coursework toward a Bachelor’s degree in Education, Social Work, Human Services, Child Development, or a related field preferred. Minimum one (1) year of experience working with children or youth in an educational, recreational, afterschool, or community-based setting. Strong organizational, communication, and customer service skills. Ability to manage multiple tasks and work collaboratively in a fast-paced environment. Proficiency with Microsoft Office, Google Workspace, and online data management systems. Willingness to successfully complete all required background checks, clearances, and mandatory trainings PREFERRED QUALIFICATIONS: Previous experience working in a Commonpoint or DYCD-funded program. Experience providing administrative or operational support in a youth-serving program. Experience with attendance systems, participant databases, or program documentation. Experience supporting family engagement and participant communication. Bilingual skills are welcomed. KEY ATTRIBUTES FOR Program Aide Organized and detail-oriented with strong multitasking abilities. Excellent communication and customer service skills. Strong organizational and time-management skills with excellent follow-through. Ability to work collaboratively as part of a team while supporting multiple priorities. Proficiency with Microsoft Office, Google Workspace, and online data management systems. Commitment to providing safe, welcoming, and high-quality programming. JOB DETAILS Hourly Salary: $22.00-$25.00 Work Schedule: Monday–Friday. Typical afterschool hours are approximately 2:00 PM–5:30 PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events. Up to 19 hours per week. Location: MS 214: 1970 W Farms Rd, Bronx, NY 10460 How to Apply Interested candidates are invited to submit their resume and cover letter to ftaveras@commonpoint.org. Please include the Role “Program Aide” you are applying for in the subject line. Due to the high volume of applications, only qualified candidates will be contacted for further consideration.