Handyman

Job DescriptionGeneral Repair Technician (Handyman)NATURE OF WORKThe General Repair Technician/Handyman (GRT) reports to the Senior Director of operations. Responsible for basic repair orders and preventative maintenance of existing contracted units as well as emergency calls or one time specialty estimates. Perform repairs and PM work as requested on customer buildings or Encompass company equipment. Position may be a route assignment utilizing company vehicle or could report to a customer location.Key ResponsibilitiesDaily management of work orders issued by customer or Encompass. Ensure truck is stocked and fueled and ready for daily use. Purchase parts for the completion of daily work orders.Close all work orders at the time of job completion in the system.Check in with client at the beginning and end of each job. Ensure sign off for each completed work order by the client.Confirm any change orders with manager or home office before completing jobResponsible for responding to all radio calls and cell phone requests from home office in a timely manner.Work with Dispatch Manager on development plan to improve skillsWorking with repairs, patching prepping and painting of wallsTroubleshooting, replacing ballasts, light bulbs, power plugsWorking with plumbing, repair of leaking faucets, repair or replace toilets, unclog toilets.Working with carpentry, repair of walls, rails, steps, doors and windowsWorking with floors, remove and replace tile floor, remove and replace carpetsWorking exterior of facility under hot temperaturesWorking with pressure washerWorking with multiple hand and power toolsKnowledge, Skills And AbilitiesAbility to handle multiple projects and make decisionsHolds necessary/required licensesKnowledge and understanding of blueprintsStrong customer service, communication and computer skillsExperience working in Hospital environment a plusKnowledge of heating, ventilation, and air conditioning machinery and componentsMust possess a sense of ownership and pride in one’s work along with a service-oriented approachAble to work independently and take initiative when necessary as well as capable of working as a member of a team and in conjunction with other tradesMust observe and comply with all standard safety codes and practices, perform work in accordance with recognized trade and Encompass Onsite Services standardsMust be quality focused, customer service oriented and able to routinely communicate with peers and customers, clearly and professionallyMust possess a high degree of honesty and integrityMinimum RequirementsMust have high school diploma or equivalent GED6 months of trade related experience or background in commercial repair work, Including Floorcare experience. Valid driver’s license, with more than 1 year of driving experienceMVR report clear of moving violations or chargeable accidents in the past 3 years, or one major violation in the past 6 yearsMust have own tools to complete all tasks Must speak EnglishBasic Customer ServiceMust be able to work with TechnologyMust be able to work flexible schedulePHYSICAL DEMANDSMust have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephonePhysical capability to effectively use and operate various tools in order to complete work assignments.Significant reaching overhead, climbing, carrying, bending and kneeling may be requiredAbility to lift up to 60 pounds and push heavy carts or dollies FLSA Status: Non-ExemptEEO Class Code: Service WorkerEncompass is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.Our commitment to quality service and performance begins with attracting the most qualified employees and cleaning professionals who wish to work alongside leaders in the building maintenance field. With support and recognition from co-workers and management, our employees have an opportunity to attain the highest level of professional achievement and personal satisfaction in a dynamic and friendly environment.