Director, Community Systems

Director, Community SystemsNew York City, NY (Manhattan HQ preferred); remote consideredThis role reports to Dan Reed, the Partner, Capital at Praxis. As Director, Community Systems, you will lead a senior strategic role responsible for building and stewarding the systems, data infrastructure, and communications workflows that power Praxis's community at scale. This is not a traditional "operations" role it is a community architecture role, designed for someone who understands that a healthy ecosystem requires healthy systems.Praxis cultivates a dense, global network of founders, funders, venture builders, thinkers, and creatives. The Director, Community Systems is responsible for owning the systems and tools that underpin the community's ability to connect and work on shared projects together, while building the workflows that allow Praxis to be effective and efficient to this end.The role also owns Praxis's communications infrastructure, including the systems and tools that ensure the right messages reach the core community at the right time, across relational outreach, personalized invitations, and custom digests. As an organization that is deeply engaged in building, prototyping, and integrating AI-powered solutions, this role will be a key driver of intelligent approaches across community and communications workflows.Success in this role is measured by your ability to be the connective tissue of the Praxis community by reducing friction so dramatically that program teams can focus entirely on mission-critical work while the community feels genuinely known, cared for, and connected. Concretely, you'll know you're succeeding when:Praxis has a data system that is genuinely trusted as the organizational source of truth for community relationships, with high adoption and clean data across all three initiativesCommunity engagement cadences are running consistently and measurably improving relationship depth and member activationThe introductions and connections Praxis facilitates are faster, more targeted, and more impactful, with outcomes tracked and visible to leadershipCommunications infrastructure allows program teams to reach the right community members with personalized, timely messages without burdening recipients with communications overloadAI-powered workflows have demonstrably reduced overhead and increased velocity across community and communications workCompensation Range: $115,000$140,000 based on experience and location (HQ-based candidates are paid more). Comprehensive benefits including fully paid health insurance for families, 5% matching 401k, and flexible vacation policy.