Information Technologist IV – Digital Trainer

Information Technologist IV – Digital TrainerLocation: Fort Lee, VAClearance: Active Secret (Required)Job Type: Full-Time | On-SiteJoin a mission-critical team supporting CASCOM G-6 by maintaining and enhancing Army Digital Training systems across multiple schools and environments. This role ensures training systems, applications, and supporting infrastructure remain fully operational, directly enabling classroom instruction, simulations, and mission readiness.Responsibilities Support and maintain current operating systems, applications, and Digital Training systems across enterprise and classroom environmentsProvide systems analysis, diagnosis, troubleshooting, and resolution for complex training systems and supporting infrastructureServe as the G-6 point of contact for Logistics Information Systems (LIS), including GCSS-Army, Mission Command systems, and other training platformsSupport Program of Instruction (POI) training systems, including system setup, configuration, modification, and sustainmentDevelop and execute Software Qualification Tests (SQT) and Software Acceptance Tests (SAT) in support of training system updates and modificationsPerform technical analysis and documentation of system changes, ensuring compliance with design specifications, COOP requirements, and operational standardsAct as a Subject Matter Expert (SME) for training system applications, providing guidance across all supported organizationsAnalyze system problems and recommend enhancements to improve training effectiveness and system performancePerform technical evaluations of systems, including loading libraries, restoring data, validating configurations, and maintaining documentationProvide system, database, and network administration support, including server builds, database resets, account management, VLAN configuration, and system imagingMaintain and support standalone, web-based, and internal network systems across Army Sustainment University and associated schools (OD, QM, TC)Conduct site and system analysis to assess infrastructure requirements (power, networking, environmental controls, hardware configurations)Support training system lifecycle management, including setup, reconfiguration, and sustainment of legacy and non-program-of-record systemsTroubleshoot and resolve system, software, database, and LAN issues, ensuring minimal disruption to training operationsRespond to system problem reports, perform root cause analysis, implement fixes, and validate solutionsEvaluate proposed system and procedural changes, recommending optimal technical approachesSupport hardware maintenance and repair for systems including Dell and HP platformsEnsure all systems comply with DoD, Army, NETCOM, T2COM, and CASCOM policies and standardsRequired Experience Bachelor's degree in computer science, Information Systems or related field of study, or five (5) years related experience for the Server Administrator position.Eight (8) or more years related experience for the IT Tech IV position.Minimum of eight (8) years' experience supporting a Microsoft Windows-based environment in an IT Tech IV position.SA-Minimum of five (5) years' experience supporting Microsoft, Solaris, or other server-based environment in a Server/Systems Administrator position.Experience deploying Microsoft Windows systems.SA-Minimum of three (3) or more years of specialized experience working with Windows Server 2019, Microsoft Exchange, Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA), Share Point, SQL Server 2019, and Active Directory planning and implementation.Experience in DoD architectures and communications initiatives such as tactical networks, and commercial satellite communications, LAN, systems administration, configuration management tools and techniques, and the knowledge and experience setting up and managing software testing labs.Education / Certifications Bachelor's degree in Information Technology, Computer Science, or related field(OR equivalent combination of education and experience)Security+ (IAT II) requiredAbout nFocus SolutionsnFocus Solutions is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are a leading provider of applications, services, and technologies that nonprofit organizations, communities, first responders and government agencies rely on to deliver services to the public at large. Our high-quality data management and analysis software enable our clients to achieve clear, well-defined results that change the world.At nFocus Solutions, we are committed to a diverse and inclusive workforce. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of innovation. nFocus Solutions is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Powered by JazzHR