IT Technical Account Manager

We are currently looking for a Technical Account Manager. We have 1 open position. Please apply and we can discuss!Location: Portland, ORSalary: $80,000 – $110,000 base (depending on certifications and experience) + commission/bonus structureBenefits: Full benefitsType: Contract to HireSponsorship Available: No - Must be US Citizen or Permanent Resident.Most Important:Experience working in a Managed Services Provider (MSP) environment is requiredMust be technically proficient – this is a consultant-style role, often functioning as a vCIOStrong understanding of Microsoft enterprise platforms and general IT infrastructureExcellent communication and client-facing skills – must be confident engaging with business leaders and end users alikeThis is not a sales role – it’s a relationship-driven, advisory position focused on long-term client trust and alignmentRole includes relationship building, client needs assessment, strategic IT planning, and solution recommendationsFirst-year bonus is guaranteed to allow full focus on building meaningful customer relationshipsOnce established, will manage 20–30 client accountsQualifications:IT certifications such as Net+, MCP, MCA, MCSE, Cloud, or Firewall certifications are a strong plusPrior experience in roles such as IT Project Engineer, Helpdesk or IT Management, or IT Sales Consulting is beneficialMust be able to translate technical concepts into business value for clientsProven track record of managing technical relationships and aligning IT initiatives with business goalsExperience in creating strategic technology roadmaps and consulting on IT infrastructure decisionsAbility to collaborate effectively with internal engineers, project teams, and leadershipResponsibilities:Conduct quarterly consultations with clients at a high technical and strategic levelProvide technical recommendations during onboarding and long-term planning, including IT maturity assessments and roadmappingWork closely with other TAMs and internal teams to support a shared client baseCreate scopes of work for IT systems, hardware, and software implementationsLead strategic planning sessions with client stakeholders to support retention and growthAct as a trusted advisor to both clients and internal technical support teamsGuide IT engineers and staff who support broader field teamsMaintain strong, ongoing client relationships through regular check-ins, planning meetings, and needs assessmentsStay current on industry trends, compliance standards, and evolving technology solutionsIf the above seems like a fit, then apply!!CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.