Customer Service Representative

Customer Service RepresentativeEssential duties and responsibilities include the following. Other duties may be assigned. Facilitate service activities to enhance and enable the guest experience. Convey the gratitude of the organization to the guest for their patronage through guest focused practices. Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions. Completes any beginning or closing shift duties as directed by management. Requirements: Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations. Must be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace. Must be able to work weekends and holidays. Medical, dental, and vision insurance are available for full-time, hourly team members on the first of the month following 60 days of employment. Additionally, company-paid life insurance and short-term disability are provided where allowed. We offer a comprehensive voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance. Part-time team members are offered a minimum essential coverage (MEC) health plan in addition to dental, vision, short-term disability, and life insurance. Coverage for these plans can start as early as the first of the month following your hire date. Additionally, part-time team members are offered enrollment in voluntary benefits, including pet insurance, legal, and ID protection. Fogo de Cho is an equal opportunity and E Verify employer. This position has a fixed rate of 15.92 and is also eligible to receive tips. Additional details regarding tips will be made available during onboarding or upon request.