ServiceNow Developer (Westfields)

The candidate will Design the ServiceNow system, including creating workflows, build service requests from customer requirements, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to create script to automate rote tasks being done in ServiceNow, perform integrations and process automation using ServiceNow Orchestration, gather specifications from the IT department and deliver a product/release that meets the needs presented. Create requirements definitions and technical specifications documentation plus load, manipulate and maintain data between Service-now and other systems. The candidate will work with IT managers to generate views and reports as needed, analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap, be competent with ITIL/ITSM processes, perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application, plus detailed knowledge in CSS and other web technologies. The candidate will assess existing ServiceNow usage and recommend forward evolution of ServiceNow capabilities to maximize their use within the development environment.Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years of experience OR Masters and 10 years, Bachelors and 12 years, Associates and 14 years or HS and 16 years.Required Clearance: Active TS/SCI, with Poly or able to obtain Poly. Or Active TS upgradable to TS/SCI.Desired: 8570 CertificationAT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V