Team Lead, Exposure Management Customer Success, Americas

Why Join Us?As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.Check Point Software Technologies has been honored by Time Magazine as one of the World’s Best Companies and Newsweek’s list of Americas Best Cybersecurity Companies. We've also earned a spot on the Forbes list of the World’s Best Places to Work for five consecutive years and recognized as one of the World’s Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.Cyberint, a market leader in External Risk Management, helping organizations to accelerate the detection, response and remediation of their external threats, was recently acquired by Check Point and is looking for a Customer Success Team Leader to bolster our Customer Success team.If you're driven by the challenge of enhancing the team and our cybersecurity solutions and fostering client relationships, we invite you to apply now!Key ResponsibilitiesManage a team of CSM's across the AmericasOversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewalsServe as the primary liaison for clientele across the Americas, ensuring optimal satisfaction and value realizationChampion customers' interests, influencing product direction and enhancementsLead customer engagement initiatives, emphasizing the value proposition of Cyberint's offeringsCultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growthSpearhead internal process enhancements tailored to customer requirementsGather and channel customer feedback, reinforcing their voice within Cyberint's frameworkQualificationsMinimum of 6 years in a customer-centric role within B2B sectorsComprehensive understanding of the cybersecurity landscape4+ years of specialized experience as a Customer Success Manager or equivalent in B2B environments2+ years of Team Leadership experienceBachelor's degree in Engineering or a relevant disciplinePrior experience in account management and/or commercial rolesProven expertise in Cybersecurity, Intelligence, WEBINT domains, or collaboration with attack teams (e.g., penetration testers, red teamers)Must be eligible to work in the U.S. without sponsorship from an employer now or in the future.EOE M/F/Veterans/Disabled