Sr Community Manager - LIHTC/PSH/HUD (Roving OC/LA)

Job Description Quality Management Group (QMG) is seeking an experienced Senior Community Manager (Floating) to support and oversee affordable housing communities across our portfolio. This role provides leadership, operational support, and compliance oversight to ensure our communities operate efficiently while delivering exceptional resident experiences.If you are an experienced property management professional with strong affordable housing compliance knowledge and leadership skills, we invite you to join a team committed to Trust, Respect, Development, Adaptability, and Sustainability.About the RoleThe Senior Community Manager (Floating) is responsible for supporting the management and operations of multiple affordable housing communities. This position provides on-site leadership when Community Managers are unavailable, assists with compliance oversight, and helps maintain high operational standards across the portfolio.The role reports to the Director of Operations and collaborates closely with Operations, Compliance, Accounting, and onsite teams to support property performance and regulatory compliance. Key ResponsibilitiesProperty OperationsProvide operational support to communities across the portfolio as neededConduct property inspections and operational auditsAssist with lease-ups and property transitionsEnsure vacancies are marketed effectively and occupancy levels remain strongOversee work orders and ensure maintenance timelines are metMonitor market conditions and competitive pricingCompliance & Affordable HousingMaintain resident files and system records in accordance with regulatory requirementsReview and process annual recertifications and resident noticesMaintain waiting lists and ensure application processing compliancePartner with Compliance teams to ensure property data (AMI, rent limits, utility allowances) is accurate in the property management systemFinancial ManagementMonitor accounts receivable and resident ledgersPrepare deposits and ensure accurate payment postingAssist with month-end reporting and annual budgetsEnsure past resident balances are submitted to collections when necessaryLeadership & Team DevelopmentSupervise and mentor onsite staff including Community Managers and Maintenance teamsSupport employee training and performance managementAssist with hiring, timekeeping review, and performance evaluationsResident & Community RelationsAddress resident concerns in a timely and professional mannerSupport resident engagement programs and community initiativesMaintain positive relationships with local agencies and community partnersQualificationsRequired3–5 years of property management experience at the Community Manager levelExperience managing communities of 100+ units3+ years of supervisory experienceExperience with affordable housing programs (LIHTC, HUD - project based, PSH)Strong organizational, leadership, and communication skillsComputer proficiency including Microsoft OfficePreferredBachelor's degree in Business or related fieldExperience with Yardi property management softwareFinancial management experience including budgeting and reportingWhat We OfferCompetitive pay and benefitsOpportunities for career growth and developmentCollaborative and supportive work environmentThe opportunity to make a meaningful impact in the communities we serveAbout Quality Management GroupAt QMG, we manage communities and living spaces that residents are proud to call home. Our mission is to empower employees to serve residents while building a workplace where people love to work. Through responsible growth and innovation, we deliver exceptional service and maximize value for our partners and communities. Company DescriptionAt Quality Management Group (Quality), we believe in providing professional property management services with precision and care. Since 1982, Quality has overseen a diverse portfolio of single-family homes, affordable and conventional apartment communities, and specialty housing including permanent supportive, rural, senior, veterans and homeless housing.Quality has consistently led the industry through innovation, consistently delivering high customer satisfaction for our residents and partners. We also believe in going beyond simply taking care of the properties entrusted to us and further enhancing the communities in and around our properties.At Quality Management Group, we know that it is more than just a place to live, it's a home.And here – it's good to be home.Company DescriptionAt Quality Management Group (Quality), we believe in providing professional property management services with precision and care. Since 1982, Quality has overseen a diverse portfolio of single-family homes, affordable and conventional apartment communities, and specialty housing including permanent supportive, rural, senior, veterans and homeless housing.\r\n\r\nQuality has consistently led the industry through innovation, consistently delivering high customer satisfaction for our residents and partners. We also believe in going beyond simply taking care of the properties entrusted to us and further enhancing the communities in and around our properties.\r\n\r\nAt Quality Management Group, we know that it is more than just a place to live, it's a home.\r\n\r\nAnd here – it's good to be home.